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Remote multi-person meetings, collaborative editing of documents, online reporting and approval... Nowadays, the "cloud office" model is accelerating its popularity and has become an important supplement to the traditional office model.
While the "cloud office" model saves commuting costs and improves communication efficiency, it also brings new issues to the protection of labor rights and interests due to problems such as blurred boundaries between work and life and unclear management boundaries.
At 8 o'clock in the morning, Qiao Yage, who works in the operation position of an Internet company in Beijing, was woken up by the alarm clock. She picked up the mobile phone and computer beside her and started working all morning.
After analyzing yesterday's platform data and participating in the video morning meeting, she began to wash and eat breakfast.
Such a flexible "cloud" office status has become her daily work for a long time before.
Remote multi-person meetings, collaborative editing of documents, online reporting and approval... Especially during the epidemic, the "cloud office" model has accelerated its popularity and has become an important supplement to the traditional office model.
Not long ago, a company headquartered in Beijing also introduced a "permanent home" policy to employees. Employees can choose whether to go to work or work from home. At the same time, employees have three months a year to apply for off-site work to facilitate family visits.
During the interview, the reporter found that due to the blurred boundaries between work and life and unclear management boundaries, "cloud office" not only saves commuting costs and improves communication efficiency, but also brings new troubles to workers.
Experts said that with the launch of the "cloud office" model, the protection of workers' rights and interests should also be "online".
"Cloud office" is becoming popular
"A form can be sent to all the people who need to fill in at the same time by editing the document online. You can also see the status and modification records of the online people, and you can quickly complete the statistical work." Qiao Yage described this "cloud" office experience as very efficient.
Driven by the mobile Internet, a large number of collaborative office software such as instant messaging, audio and video conferencing, cloud storage services, and task management have emerged, promoting the transition of the office model from the traditional "local desktop" to "cloud online".
Especially during the epidemic period, the demand for flexible office and home office surged, and the application scope of "cloud office" became wider.
Experts said that "cloud office" has many advantages. The most intuitive one is to reduce the impact of employees from external environments such as commuting distance, weather, road conditions, and epidemics, and reduce commuting costs. It is flexible and can improve work efficiency. Women are more friendly.
For enterprises, "cloud office" can reduce the area of the site accordingly, reduce the rent of the site, make the work process and work results transparent and leave traces, and facilitate traceability management.
"During the epidemic, lesson preparation and class attendance were all carried out online through the smart education platform, including assigning homework and correcting exams." Ma Jiayue, a teacher at a middle school in Tianjin, told reporters, "From being unsuitable at the beginning to gradually adapting to the 'cloud 'Teaching, communication efficiency with students and parents is constantly improving."
The reporter saw on multiple recruitment platforms that at present, most of the "cloud office" positions are Internet technical positions or part-time jobs. There are no regional restrictions, and job seekers can apply for positions across the country or even overseas.
The workload is difficult to determine and the working hours are extended
"I don't have a suitable desk and chair for home office, and my back hurts after a day, and when I work from home, the leader will pay more attention to the daily output, and the work pressure is actually greater." Qiao Yage told reporters that "cloud office" also makes the boundary between work and life easier. Becoming more and more vague, "flexible office" has sometimes become "working overtime online at any time".
Ma Jiayue also said frankly that although office software can improve efficiency, there is no working atmosphere in home office, and it is easy to lose concentration. It requires self-discipline to focus on completing work, which is not as easy as imagined.
Another slot of "cloud office" lies in the boundary of enterprise management.
Not long ago, a company required all employees to install computer monitoring software when working from home, and automatically take screenshots every 5 minutes. If the screenshots are not taken 89 times a day, they will be counted as absenteeism.
An employee of the company said, "All performance will be deducted if you fail to capture a few times, so that no one dares to go to the toilet."
Zhou Guangsu, an associate professor at the School of Labor and Human Resources at Renmin University of China, said that companies are worried that employees are "fishing" when they work from home, and employees complain that their lives are under surveillance. "Cloud office" poses a new test to the company's management boundaries and management systems.
To a certain extent, "cloud office" does allow employees to "break away" from the company's supervision. Whether they work seriously, whether the project can be advanced on schedule, how to accurately calculate working hours, check workload and pay salary performance, all these require the company to update the management rules.
In addition, there is room for improvement in the "cloud office" application service itself.
All major online conference platforms have experienced network freezes and full channels, and shared data also has security risks such as "cloud" data leakage.
Some "cloud office" software is gradually converted to paid use through early user training, which will also increase the cost of employees and enterprises.
The management method should adapt to the trend of "cloud office"
During the interview, the reporter learned that after working from home during the epidemic, many "office workers" expressed their tendency to work in a hybrid office mode combining offline and online.
The "Remote Home Office Development Report in China" previously released by a recruitment platform also shows that 80% of job seekers are more inclined to find jobs that allow remote home office after the epidemic, and 90% of job seekers prefer their companies to allow employees to work remotely after the epidemic. .
More than 90% of job seekers hope to be able to work from home remotely at least one day a week.
Zhou Guangsu said that "cloud office" not only brings about a change in the workplace, but also represents a change in the working model, an update of the company's management method, and an innovation in the office concept. In particular, it is necessary to pay attention to the rights and interests of laborers under the "cloud office" model. damaged condition.
On December 27, 2022, the "Opinions on Providing Judicial Services and Guarantees for Stable Employment" issued by the Supreme People's Court clarified the salary payment standards during the home office period-in addition to reducing labor remuneration according to the law and according to the negotiation process, the employer arranges Where laborers provide normal labor through home office or flexible office, etc., if the laborer requests to be paid according to the normal wage standard, the people's court shall support it in accordance with the law.
Zhou Guangsu suggested that workers should increase their awareness of rights protection, and pay attention to retain sufficient work evidence when working in the "cloud office", such as recording working hours, locating work locations, and saving chat records when completing work tasks, etc.
In this way, in the event of work-related accidents, labor disputes, etc., you can use these evidence to prove that you are in office status, which is convenient for legal rights protection in the later stage.
Zhou Guangsu believes that in terms of system and rule design, it is necessary to improve the relevant regulations on the protection of labor rights and interests under the "cloud office" model. In addition, the company's management rules and regulations must adapt to the development trend of "cloud office" and make timely adjustments.
Zhou Ziyuan