The Netflix streaming platform published a tweet on Thursday addressed to its subscribers.
It concerns a new phishing attempt, by e-mail or SMS.
In their message, the scammers would ask for an email address, phone number, password or payment method associated with the account.
"Be aware that it probably does not come from us," assured the platform on its website.
Netflix took the opportunity to recall some information and advice.
First of all: no personal information is requested by the platform by email or SMS, no payment card number, no bank details and no password.
Netflix also ensures that it does not request payment through a third-party provider or site.
⚠️ IMPORTANT MESSAGE ⚠️
We will NEVER ask you to enter personal information in an email/SMS and complete a payment through a third party vendor or site.
If you are unsure of a link, do not click.
— Netflix France (@NetflixFR) September 29, 2022
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Do not provide personal information
Finally, a URL address sent by e-mail or SMS must not be followed.
Netflix recommends that you do not click on the link and, if you do, do not provide any information about the site that is displayed.
Also beware of attachments, which should not be opened.
The questionable email or sms can be forwarded to this address: phishing@netflix.com.
If personal information has been released, there is still time to act.
You must first change your Netflix password but also that of all the other sites that use the same email address with the same password.
It is also useful to alert your bank.
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