They receive an astronomical phone bill after their vacation

Back from a nightmarish vacation for a couple from the Oise.

After a stay in Turkey, their operator Bouygues Telecom presented them with a bill at the beginning of August for 12,516.69 euros for the two lines of their microenterprise against 139.90 euros usually.

In question: an overrun in Internet consumption;

reports

.

For 1.5 GB overrun…

“Why weren't we called earlier before we reached thousands of euros?

“, plague the woman to the daily.

Bouygues Telecom confirmed to the newspaper that the invoice did not contain any error and that it respected the packages and options subscribed by the couple.

The couple had a great rate up to 5 GB but would have consumed 6.5 GB in Turkey.

The company also claims to have alerted its customers "by no less than 10 SMS", each time a threshold was crossed.

The couple have already paid the sum of 751 euros to keep their lines but dispute the invoice.

Bouygues Telecom said the claim was "supported".

He receives an exorbitant bill for his building squatted for 4 years

Economy

Telephony: The price of entry-level subscriptions is increasing

• Hauts-de-France

• Picardy

• Invoice

• Telephony

• Company

• Silver