• An energy bill reminder of up to 9,000 euros?

    This is what residents of the Elsau district in Strasbourg received.

  • Powered by an urban heating network, they saw their service provider increase the price per megawatt hour (MWh) from 32 to 82 euros in one year!

  • Justification of the “Strasbourg Energie” supplier?

    None with

    20 Minutes

    , to which he did not respond.

    “We were told that it was linked to the increase in the price of Russian gas,” explains the president of the neighborhood association.

And happy summer!

Many residents of Elsau, a district of Strasbourg, were treated to an ugly surprise in mid-August: a bill reminder for their heating connected to the urban heat network.

With amounts of up to… 9,000 euros!

“Some also had it for 6,000, 4,000 and often for more than 1,000 euros, while many had already paid their monthly payment”, testifies Daniel Vidot.

The president of the association of residents of Elsau (Arel) estimates that “a good thirty, even forty” the number of households that have informed him of their grievances.

“And everyone who lives in the buildings hasn't received the note yet.

These are just individual houses for now.

They should know what sauce they will be eaten in November.

»

By then, the volunteer hopes that the situation of many residents will have improved.

How ?

“For the largest sums, we are in negotiations.

They seem to be bearing fruit, but I prefer to be cautious.

“Because if statement errors are possible, the increase in prices is written in black and white.

The price per megawatt-hour (MWh) thus rose from 32.81 to 82.75 euros last year!

Justification of the “Strasbourg Energie” supplier?

None with

20 Minutes

, to which he did not respond.

"We were told that it was linked to the increase in the price of Russian gas", grinds Daniel Vidot, finding the argument "aberrant".

Especially since the energy mix is ​​highlighted and contractualized for all customers of this network.

A majority share comes from biomass and the city's incineration plant.

For a minority share therefore, about 45%, powered by gas.

“We are going to put an insert in the fireplace”

So, what solutions for all these families?

"We were offered a payment installment", smiles yellow a mother, whose reminder amounts to more than 1,000 euros.

Above all, she is waiting with her husband for the payment of the tariff shield, "perhaps in October".

“But we don't know anything for the coming year, what the price per megawatt hour will be, etc.

It's total blur!

“, she underlines.

Even the supplier will change.

On September 30, a new delegate for this heating network, which supplies 14,000 homes, will take over: exit “Strasbourg Energie”, place at “R-CUA”.

This does not prevent, as of now, many households from asking questions about their means of heating.

"We're going to put an insert in the fireplace, we'll see," announces a resident, explaining that his neighbor has had a heat pump installed.

She did well.

Daniel Vidot is in the same state of mind.

“When we bought the land in the 1980s, it was mandatory to take the heat network, there was a clause.

The rates have always been very correct and I did not understand those who left.

They may have been right…”

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