Response to Abnormal Handling of Nucleic Acid Detection System——Interview with the relevant person in charge of Chengdu Epidemic Prevention and Control Headquarters
Red Star News Network, September 3. On September 1, the Chengdu New Coronavirus Pneumonia Epidemic Prevention and Control Headquarters issued the "Notice on Carrying out Nucleic Acid Testing of All Staff in the City", and decided to start from September 1 to September 4, 2022. Nucleic acid testing of all employees will be carried out across the city.
On the evening of September 2, an abnormality occurred in the nucleic acid detection system, resulting in long queues for sampling and slow progress in nucleic acid testing, causing confusion and inconvenience to the public.
Today, the reporter interviewed the responsible comrades of the Chengdu New Coronavirus Pneumonia Epidemic Prevention and Control Headquarters on issues of public concern.
1. During the nucleic acid testing of all staff last night, why did the nucleic acid testing system appear abnormal?
What measures have been taken?
A: From the afternoon to the evening yesterday, the nucleic acid detection system in the city experienced an abnormal situation, which led to the slow progress of the detection.
The rainy nights were cool, the people were queuing for a long time, and the front-line testing personnel worked hard to persevere. We felt the same, anxious, and deeply guilty. We sincerely accepted social criticism, expressed our sincerest apology to the people of the city, and thanked the citizens for their full understanding and strong support.
At about 17:30 on September 2, our city's nucleic acid detection system failed to estimate the short-term and super-large concurrency, which caused the system to freeze.
After the failure, we immediately organized a professional technical team and the contractor to investigate the cause and actively repair it. The system gradually recovered after adding multiple servers and optimizing key parameter settings. However, there are still uncertainties, and we are working hard to solve them.
In the next step, our city will take measures such as staggered peak nucleic acid testing and sampling, strengthening system operation monitoring, and strengthening problem response, and strive to ensure the smooth and smooth progress of nucleic acid testing.
2. In order to ensure the normal life of citizens, which epidemic prevention and control measures need to be temporarily adjusted?
A: According to the actual situation, we urgently adjusted the relevant measures on September 3.
First, in terms of travel protection, citizens and security personnel can enter and leave the community (courtyard) and take public transportation with a 48-hour nucleic acid negative certificate, entry and exit registration card, electronic pass, etc.
Second, in terms of medical treatment, citizens can seek medical treatment with a 48-hour nucleic acid negative certificate. Each medical institution strictly pre-examines and triages patients, and medical staff guide the masses to seek medical treatment in an orderly manner under the premise of self-protection.
Third, in terms of student enrollment, the Chengdu Municipal Education Bureau has issued emergency notices to schools in a timely manner. Students who did not undergo nucleic acid testing in time due to an abnormal nucleic acid testing system on September 2 will not affect their enrollment this fall. After the school start time is determined, We will inform parents and students in advance of the school’s epidemic prevention and control requirements.
3. In order to ensure the smooth progress of the third round of nucleic acid testing, do you have any other suggestions for citizens and friends?
A: We once again express our apologies to the general public and our sincere thanks for your understanding and support.
Judging from the current situation, the number of people in nucleic acid testing for all staff is large, and the testing task is heavy. Please follow the notice of the street, town, community, and village where you are located, and participate in nucleic acid testing in an orderly manner at different times and peaks. We will arrange for students, Special groups such as children and the elderly, as well as the staff involved in the city's operation and security are given priority for testing. Please do a good job of personal protection during the period, keep a distance of one meter, and wear masks throughout the process.
Go home immediately after the test, do not stay in the community, and do not gather together.
At present, the city has sufficient supplies of various materials and public transportation is operating normally.
Since the outbreak of the new crown pneumonia epidemic, we have worked together and worked together to overcome wave after wave of epidemics. As a mega city with a permanent population of over 20 million, the epidemic test is still going on. Let us work together and fight the epidemic together. Return to normal production and life.