(Fighting against New Coronary Pneumonia) Chengdu Responds to Abnormal Handling of Nucleic Acid Detection System
China News Service, Chengdu, September 3 (Cao Huijun) On the evening of September 2, an abnormality in the nucleic acid detection system resulted in a long queue for sampling and a slow progress in nucleic acid testing, causing confusion and inconvenience to the public.
On September 3, the relevant person in charge of the Chengdu Novel Coronavirus Pneumonia Epidemic Prevention and Control Headquarters responded to this and expressed their sincerest apologies to the people of the city.
At around 17:30 on September 2, the Chengdu nucleic acid detection system failed to estimate the large concurrency in a short period of time, causing the system to freeze.
After the failure, the Chengdu Novel Coronavirus Pneumonia Epidemic Prevention and Control Headquarters immediately organized a professional technical team to investigate the cause together with the contractor and actively repair it. The system gradually recovered after adding multiple servers and optimizing key parameter settings, but there are still uncertainties. The Chengdu Novel Coronavirus Pneumonia Epidemic Prevention and Control Headquarters is still actively working to solve the problem.
In the next step, Chengdu will take measures such as staggered peak nucleic acid testing and sampling, strengthening system operation monitoring, and strengthening problem response, and strive to ensure the smooth and smooth progress of nucleic acid testing.
The relevant person in charge said that in order to ensure the normal life of citizens, according to the actual situation, Chengdu has urgently adjusted the relevant measures on September 3.
First, in terms of travel protection, citizens and security personnel can enter and leave the community (courtyard) and take public transportation with a 48-hour nucleic acid negative certificate, entry and exit registration card, electronic pass, etc.
Second, in terms of medical treatment, citizens can seek medical treatment with a 48-hour nucleic acid negative certificate. Each medical institution strictly pre-examines and triages patients, and medical staff guide the masses to seek medical treatment in an orderly manner under the premise of self-protection.
Third, in terms of student enrollment, the Chengdu Municipal Education Bureau has issued emergency notices to schools in a timely manner. Students who did not undergo nucleic acid testing in time due to an abnormal nucleic acid testing system on September 2 will not affect their enrollment this fall. After the school start time is determined, Parents and students will be informed in advance of the school’s requirements for epidemic prevention and control.
Judging from the current situation, the number of people in nucleic acid testing for all staff is large, and the testing task is heavy. Citizens and friends are requested to participate in nucleic acid testing in an orderly manner at different times and peaks according to the notice of the street, town, community, and village where they are located, and arrange for students, children, Special groups such as the elderly and those who participate in the city's operation and security are given priority for testing. Please do a good job in personal protection during the period, keep a distance of one meter, and wear masks throughout the process.
Go home immediately after the test, do not stay in the community, and do not gather together.
It is reported that on September 1, the Chengdu New Coronary Virus Pneumonia Epidemic Prevention and Control Headquarters issued the "Notice on Carrying out Nucleic Acid Testing of All Staff in the City", and decided to carry out the whole city from September 1 to September 4, 2022. Nucleic acid testing for all staff.
At present, the supply of various materials in Chengdu is sufficient, and public transportation is operating normally.
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