[Explanation] On August 7, a news about "a family of 13 staying in a high-end hotel in Sanya" aroused public attention, and the topic of "a family of 13 staying in Sanya for 7 days will cost 180,000?" even made it to the hot search list on social networking sites.
On August 8, when the reporter contacted the news party, Xu Lu (pseudonym) called the rumors scary.
[Concurrent] Party Xu Lu (pseudonym)
It was uploaded on the Internet that our family of 13 stayed in Sanya every day, and spent 180,000 yuan for 7 days, which is too scary.
Originally, our room rate was as much as what was said on the Internet, but it was indeed based on the requirements given by the Sanya government, and we were given a half-price extended stay.
Then it is reported on the Internet that the meal in the hotel is 700 yuan per person per day, but it is optional. It does not mean that everyone must eat that 700 yuan meal every day.
[Explanation] Xu Lu said that her family of 13 people did spend a holiday in Sanya, and the current 7-day cost could not be determined, but it did not cost 180,000 yuan like the Internet rumored.
[Concurrent] Party Xu Lu (pseudonym)
Our itinerary was booked by a family, and we really didn't spend 180,000 yuan like it was rumored on the Internet.
(How much it will end up costing you are not sure yet?) Right.
[Explanation] Xu Lu said that after the "180,000" public opinion appeared, the hotel communicated with the guests and made further adjustments in room prices and catering prices.
[Concurrent] Party Xu Lu (pseudonym)
We can also understand the hotel, because after all, the epidemic in Sanya came very suddenly, and it is not easy for everyone. Then we also hope to cooperate with the government with the hotel, so that the epidemic will end quickly and everyone can return to normal life together.
[Explanation] Mandarin Oriental, Sanya is a well-known luxury resort hotel in Sanya. It was popular before the outbreak, and the room rate per night is as high as several thousand yuan.
According to Jiang Dou, the hotel's marketing and media director, the 700 yuan meal fee mentioned in the "180,000" public opinion is the cost of a buffet in one of the hotel's restaurants, and the guests involved have only eaten in this restaurant once.
After the outbreak of the epidemic, the hotel fully cooperated with Sanya's epidemic prevention policy. When the half-price extended stay policy was introduced, the settlement was based on the half price of the previous day's room rate.
[Concurrent] Jiang Dou, Marketing and Media Director of Mandarin Oriental, Sanya
We have also been in accordance with the government's special preferential renewal services, and then these policies are strictly implemented.
And what is our current situation, we are now arranging the original guests to stay in a higher room type.
[Explanation] At present, Sanya requires hotels to actively cooperate with relevant government departments to provide reception services for stranded tourists, and not to drive up house prices, increase house prices in disguise, or refuse tourists to continue their stay.
Tourists will be given a half-price discount on the basis of the original hotel price for their continued stay, and new tourists will be given a half-price discount based on the lowest price announced on Ctrip's official website.
Reporter Wang Xiaobin Li Yufan reported from Sanya, Hainan
Responsible editor: [Luo Pan]