According to the Feichangzhun App, on August 7, all outbound flights at Sanya Phoenix Airport have been cancelled (including early cancellations).
During the peak summer tourist season, the coastal city of Sanya has an epidemic. It is estimated that about 80,000 tourists are currently stranded in Sanya.
Up to now, airlines such as Air China, China Eastern Airlines, China Southern Airlines, Hainan Airlines, Xiamen Airlines and Shenzhen Airlines have issued refund and correction measures for Sanya inbound and outbound flights.
At present, the airline's policy for free refunds and changes starts at different times. Before refunding, passengers should pay attention to whether their tickets meet the scope of free refunds and changes.
Various travel platforms have also released refund and reform plans for Sanya-related travel products.
In terms of hotels, if you place an order on the Qunar platform before August 4 (excluding August 4), and the check-in order from August 4 to August 11, you can apply for free cancellation if you meet the hotel's epidemic policy.
Please refer to hotel policy for details.
Consumers can also call 95117 to contact customer service to apply for free cancellation.
According to CCTV news, on the afternoon of August 6, Sanya City, Hainan Province held a press conference to introduce the latest situation of epidemic prevention and control. It was introduced at the meeting that Sanya had set up a special class for order cancellation, and the hotel provided half-price discounts for stranded tourists. After completing the 7-day risk investigation, tourists can leave the island after an assessment.
Reporter Pan Fuda