Regarding the large-scale communication failure at the beginning of this month, KDDI announced that it will refund 200 yen as an "apology" to about 36 million mobile phone users.
On the other hand, the Ministry of Internal Affairs and Communications is planning to set up a study group and start full-scale discussions on the introduction of "roaming" that can use the networks of other companies in preparation for such communication failures.
KDDI announced on the 29th that President Takahashi had an interview and apologized again for this large-scale communication failure, and announced that he would refund 200 yen as an apology to 35.89 million mobile phone users.
We will also refund the 660,000 users of our subsidiary's Okinawa Cellular Phone in the same way.
On the other hand, the Ministry of Internal Affairs and Communications has decided to prepare for such communication failures by setting up a study group in which mobile phone companies participate and organize issues, etc., toward the introduction of "roaming" that can use the networks of other companies. increase.
KDDI's President Takahashi also indicated his intention to realize it at a press conference on the 29th, and NTT DoCoMo and Softbank also intend to participate in the discussion, and public-private discussions are likely to get into full swing toward the introduction of roaming.
In addition, the Ministry of Internal Affairs and Communications said that there was a problem in sending information to users due to this communication failure, and that it will verify the response at a meeting of external experts.
At the conference, we will discuss information provision and communication systems in the event of a communication failure, and aim to formulate rules for the entire industry so that users can be appropriately informed of the situation.