Medical services, medicines, supplies, inspections, visits to homes, and living services for the destitute elderly are guaranteed


　　[Real Challenges] Under the epidemic, how can elderly people with special difficulties in home care solve problems such as eating and medical treatment?

　　[Coping strategies] Beijing issued a notice, requiring community pension stations to provide basic service guarantees for the elderly in the home-isolated society and the elderly with special difficulties found in the door knocking operation to the best of their ability.

　　Under the epidemic, how to protect the life and medical needs of the elderly with special difficulties at home has attracted attention.

　　The Civil Affairs Bureau of the Social Work Committee of the Beijing Municipal Party Committee issued the "Notice on Further Improving the Service and Guarantee of Elderly Persons with Special Difficulties at Home under the Large-scale Epidemic", which included the mapping and assistance of the elderly with special difficulties at home into the territorial joint prevention and control mechanism.

On the basis of providing service guarantees for the contracted basic old-age service recipients, the community-based elderly care service station does its best to provide comprehensive inspections, visits and medical treatment for the elderly in the home quarantine society who are not within the scope of the contracted objects and the elderly with special difficulties found in the door knocking operation. Basic guarantees such as medicine, nucleic acid sampling, and distribution of living materials.

　　shot one

　　The staff of the station accompany the elderly to seek medical treatment without delay

　　Grandma Fang is 94 years old this year, and her body is still relatively strong, but recently, her appetite has always been uncomfortable. She has no appetite, blood in the stool, and urgent medical needs.

The only son in his 70s has been taking care of her since he retired, but due to the recent epidemic control being locked in his own home, he had no choice but to hire a nanny temporarily to take care of his mother.

The nanny is too old, is a foreigner, can't read or know the way, and can't use a smartphone, so she can't take Grandma Fang to the hospital to see a doctor.

　　After learning about the situation, Lei Xiaojing, the head of the Beijing ACFTU Community Pension Service Station, immediately got in touch with Grandma Fang's son to learn more about the situation and said that she could accompany Grandma Fang to see a doctor.

　　But things did not go well as expected. Grandma Fang was afraid of seeing strangers and cried and asked her son to take her to the hospital.

Lei Xiaojing patiently did ideological work for her, helping her dress, drink water, and feed her... In the end, Grandma Fang finally accepted the service of the station and agreed to Lei Xiaojing to accompany her to see a doctor.

　　On the appointed day, early in the morning, Lei Xiaojing accompanies Grandma Fang to the community hospital to register, see a doctor, check, and get medicine.

After returning home, he boiled water and fed medicine for her, and the old man finally showed a satisfied smile.

　　lens two

　　"Dragon Team" protects the safety of the elderly at home

　　Since March 13 this year, the city's elderly care service institutions have implemented the first-level response to epidemic prevention and control for more than 100 days.

During the fully closed management period, all community elderly care service stations under the Beijing Longzhen Elderly Care Service Center will suspend home-based home services with reference to the first-level prevention and control measures.

In order to solve a series of problems such as being unable to eat, go downstairs, and prescribe medicines for the elderly at home under the control of the community, the Longzhen Elderly Care Service Center has specially established a "Dragon Team" for the guarantee of home-based elderly care services. The team consists of It consists of more than 20 people, distributed in 7 streets and towns in Chaoyang District.

　　"As long as the information of the elderly in need of emergency assistance is received from the streets, communities, elderly care institutions, and elderly care service stations, this team will respond immediately, solve problems for the elderly at home, and ensure the service needs of the elderly in special times. ." Zhang Yu, chairman of Beijing Longzhen Senior Care Service Center, introduced that during this period, some team members were quarantined at home, but they immediately took up the work of telephone inspections; some team members' health treasure popped up, and other teammates immediately replaced them Service; some team members slipped and rode their electric bikes in the rain and suffered minor injuries, but they still continued to work.

According to statistics, for more than 100 days, they have delivered meals to more than 80 elderly and difficult elderly people every day, with a total of more than 8,000 meals delivered, more than 400 times of prescriptions for the elderly, and more than 300 times of supermarket shopping services.

　　shot three

　　Online live broadcast to send joy, offline action to send materials

　　"Today, I will teach you a few sets of rehabilitation exercises that are beneficial to the legs and waist. Let's learn and do it together." A few days ago, the rehabilitation physiotherapist from the Happy Old Age Station in Qingshuitan Village, Shilipu Town, Miyun District, through an online video way to teach the elderly in Qingshuitan Village.

　　Beginning in mid-March this year, the station cooperated with the Happy Old Age Station in Lingdong Village, Shilipu Town to carry out 5 live broadcasts of online epidemic prevention and control knowledge, 6 live broadcasts of rehabilitation guidance, 4 live broadcasts of psychological counseling, 5 live broadcasts of assistive devices, and policy interpretation. 3 live broadcasts, 15 live broadcasts of festivals and entertainment activities, and a total of 38 online live broadcasts.

Through a variety of live broadcasts, the scope of influence will be further expanded, benefiting the entire Shilibao Town Post Station and the elderly in the community, with more than 3,000 beneficiaries.

　　"Some time ago, Wang Lao, who was in his 70s in the village, was asked to stay at home because his son was working in the urban area, and no one bought daily necessities for him. After the staff of our station learned about the situation, they quickly organized a volunteer service team to bring rice, noodles, grain and oil to the door. Haircut and cleaning for the old man," said Zhang Lei, a staff member of the Happy Old Age Station in Qingshuitan Village, Shilipu Town.

In addition to delivering daily necessities to the elderly, Qingshuitan Village and Lingdong Village, Shilipu Town, Happy Old Age Stations, under the premise of preventing and controlling the epidemic and ensuring the safety and reasonableness of the overall dining process, also actively helped 32 people in distress and difficult to eat in their jurisdiction. The elderly provide contactless meal delivery service, so that the elderly can enjoy warm and delicious meals without leaving home. The cumulative number of meals has been delivered more than 8,000 times, which is well received by the elderly in the jurisdiction.

　　lens four

　　online visit

　　Warm and caring unobstructed

　　During the epidemic, various elderly care service stations in Changping District responded to the request of the Civil Affairs Bureau and changed the original home visit service to online visit.

　　The staff of the community pension service station in the second district of Longyueyuan, Longzeyuan Street, found during the telephone inspection that some elderly people felt very lonely because their children could not come to visit.

To this end, the staff actively chatted with the elderly during the call to enlighten the elderly, and helped the elderly to use mobile phones to make video calls with their family members, which effectively alleviated the elderly's sense of loneliness.

　　"I especially recognize their way of making phone visits. During the epidemic, the children couldn't come back, and they felt very bored every day. The staff at the station always called me, chatted with me, and relieved my boredom. I really appreciate them. " said an old man who lives in the second district of Longyueyuan.

　　Facing the severe test of the epidemic, the Tianlongyuan Community Elderly Service Station in Longzeyuan Street continued to carry out related work on elderly care services in the form of telephone visits.

During the multiple telephone inspections, an old man caught the attention of the staff.

"The old man is very old and his family is not around. Every time he makes a phone call, he can feel the love of the old man from the bottom of his heart." The staff recalled.

To this end, the staff communicated patiently with the elderly every time they conducted telephone inspections.

It is understood that many community elderly care service stations in the city not only provide services for the contracted basic elderly care service objects, but also provide services for the elderly who have not signed the contract, so as to meet the needs of the elderly to the greatest extent.

　　Text / Fu Jia Liu Miaomiao