A short video of "offline" elderly people having trouble riding a car has recently aroused widespread resonance on social media.

In the video, an old man is riding a bus, but he can't scan the "site code" with his smartphone. Under the urging of the driver and other passengers, the old man was a little embarrassed, and regretfully got off the bus and said, "Don't delay everyone. "The situation of the "offline" elderly makes people sigh with emotion. To help them cross the "digital divide", the service guarantee in all aspects of society should be strengthened and not "dropped".

  "Old, old and old", everyone has a time when they are old, and we may not be able to keep up with the changes in technology by then. When technology advances, the whole society should wait for the elderly and other vulnerable people. group.

In the past two years, relevant departments have successively introduced policies to help the elderly cross the "digital divide".

After this round of Shanghai epidemic has entered the stage of normalized prevention and control, the "site code" has been widely used, which is convenient for relevant departments to carry out rapid flow adjustment and accurate investigation.

At the same time, the bottom line measures to facilitate the elderly to go out should also be prepared.

  For the elderly and visually impaired people who are inconvenient to use smartphones, the Shanghai transportation department stated that they can hold a physical transportation card (already associated with identity information) and a paper offline "SuiShen Code", or a paper offline "SuiShen Code" ” and ID card, or hold a pass card and a paper offline “Sui Shen Code” to take rail transit, ground bus, and ferry.

The offline paper "Supply Application Code" can be printed at the district-level administrative service center, community affairs acceptance center or at home.

  However, in practice, some bus drivers reported that they sometimes had difficulty distinguishing whether the negative paper nucleic acid test certificate provided by passengers was valid. For the safety of more passengers, they could only "gracefully refuse" passengers to get on the bus. .

Obviously, such a situation must be paid attention to by relevant departments and improved in time.

  In fact, work is already underway everywhere.

For example, buses in Songjiang, Jinshan and other districts in Shanghai are equipped with "digital sentinels". The elderly and the visually impaired can verify their identity by simply swiping their ID cards on the "digital sentinels".

Good methods should be promoted, and more new methods should be developed and applied in practice.

  Some netizens said that the construction of "digital city" and "smart city" does not mean simply "uploading" applications.

Whether it is digital epidemic prevention measures or digital transformation of other lifestyles, relevant departments, related companies and even each of us should think more and do more, for the "offline" elderly, and for everyone because of similar For those who are inconvenienced, do a good job in the protection of the bottom line.

The warmth of society and the warmth of the city are not only reflected in the convenience of digital life, but also in the feelings of the elderly and other special groups.

  (Wang Chenyang, commentator of this newspaper)