Chinanews.com, Nanning, May 7th telegram: "Post-00" escorts: Do not hold an "iron rice bowl" and want to try more possibilities
Author Zhang Wenqian Wang Yi
"The client is in Sichuan, and she wanted to ask if she could have an operation at the People's Hospital of Guangxi Zhuang Autonomous Region, so she entrusted me to consult on her behalf." Early in the morning, a "post-00" girl engaged in "accompanying doctors" in Nanning, Guangxi Zeng Xiuxiu came to the hospital. After entering the door, she went straight to the department, registered, waited, and consulted on her behalf... This is her daily work routine.
After the doctor called, Zeng Xiuxiu entered the consultation room to express her intention, and made a video call to let the customer communicate directly with the doctor.
"Now patients only need to wait for the hospital's notice to be admitted to hospital and have surgery, which saves a lot of time." After completing this "accompanying doctor" order, Zeng Xiuxiu received an income of 128 yuan.
Zeng Xiuxiu's work as an escort is one of the new occupations that have gradually become popular in recent years.
"Take a set of data in 2020 as an example, the number of elderly people living alone and empty nesters in my country has reached 118 million." She believes that with the intensification of social aging, there will be more and more empty nest elderly people, and the demand for accompanying medical consultations will increase with The growth of this work has broad prospects for development.
Zeng Xiuxiu graduated from the teacher training major, and her first job was a teacher in a training institution.
"But after teaching for a period of time, I want to try more possibilities." In March this year, 22-year-old Zeng Xiuxiu and two classmates formed a three-person team to start a business.
Zeng Xiuxiu helps remote patients make video calls with doctors.
Photo by Yu Jing
"Our target groups are mainly the elderly, pregnant women, disabled people, patients from other places and other special groups, as well as some young people who seek medical treatment alone." She said that while this job brought her an income, she also It is a very meaningful thing to be able to help those who are in difficulty and in need.
Huang Yapeng is one of the team members.
When it comes to taking the order for the first time, Huang Yapeng still remembers the dilemma at that time.
"At the beginning, I was very nervous because I was not familiar with the hospital process and did not know whether the doctor would agree to consult on behalf of the doctor. But in the end, I managed to solve the problem for the patient and got the patient's thanks. I felt our value. I hope The profession of escort can be accepted by more people, it can help more people, and more people will join.”
Another member, Wu Mingqiong, once experienced the helplessness of seeking medical treatment alone.
"I went to the infusion by myself at that time, and it was very inconvenient. I believe that this industry can bring convenience to people and also warm others. My family is very supportive of me in starting a business, and I think young people should be brave to work hard." She said.
Zeng Xiuxiu once accompanied a woman in her 30s. The woman's husband was not with her during the operation due to work reasons, and her family could not go to Nanning because of the epidemic.
After obtaining the doctor's consent, Zeng Xiuxiu accompanied her through the long operation time.
"The escort service is really helpful to me. I spend a small amount of money to solve big problems. If I need anything in the future, I will find them again, and I will share them with those in need around me." The aforementioned lady was interviewed by reporters Say.
At present, after more than two months of exploration, Zeng Xiuxiu and the three of them are familiar with the medical procedures of major hospitals in Nanning.
At present, the service coverage of its team includes all the top three hospitals in Nanning.
"My goal is to create the first brand in Guangxi about the escort and elderly care industry." Zeng Xiuxiu said.
As a new occupation, "accompanying clinicians" is officially defined as "community health assistants". In 2020, it was included in the occupational classification by the Ministry of Human Resources and Social Security of China. Personnel for education and training, medical treatment, health care consultation, agency, escort and public health event handling.
"In this line of work, I think you must be full-time and have certain communication skills. In addition, you need to be patient and loving." Zeng Xiuxiu also admitted that currently, the escorts are still facing the mistrust of patients, and the service level and fees are uneven. question.
In response to these problems, after consulting lawyers and colleagues from other provinces, Zeng Xiuxiu and the others will sign a confidentiality agreement and a disclaimer agreement with the customer after each order.
Jin Wenwen, Ph.D. and associate professor of sociology at Guangxi University, said that the market demand for escort services, the increase of empty-nest elderly, and the increasingly intelligent hospitals have given birth to the new profession of escort.
The emergence of this profession is beneficial to the development of society and has certain advantages in solving the doctor-patient relationship.
But at the same time, the chaos in the industry cannot be ignored. Relevant government departments should do a good job in supervision, formulate relevant industry rules, rules and regulations, etc., to guide and encourage their development in a healthy direction.
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