A resident of Quimper (Finistère) was deprived of mail for seven months, reports

Le Télégramme

 this Friday.

At the Rennes industrial platform, software incorrectly indicated that she no longer lived at the address entered in the database.

Without credit card

Once the error was identified by the regional postal service, the Quimperoise was therefore able to receive her mail again.

However, these seven months without letters were not without consequences.

Unable to go and collect her new bank card from an agency due to the epidemic, she was, for example, deprived of a card for several months.

The same goes for his green card.

Lastly, late payments to certain organizations led to increases.

Thus, even if the situation has been restored, the resident would like to be reimbursed by La Poste.

In the event of similar problems observed in the mail, the postal service invites its users to contact them without delay, in particular via 3631.

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