[Explanation] Lu saw the "injustice", took out his mobile phone and took pictures of the problem and uploaded the platform and blew the "Lei Feng whistle". The relevant functional departments heard the sound and immediately verified on the spot and worked hard to solve the problem...Becoming a whistleblower for nearly half a year , 67-year-old Changsha Wangcheng uncle Yang Luojin, has passed the "Lei Feng whistle" to "blow" a lot of troubles for the neighbors.
In order to focus on solving the problem of people's anxiety and longing, Lei Feng's hometown Changsha Wangcheng District has built a smart Wangcheng "Lei Feng Whistle" platform. More than 10,000 grid personnel have turned into whistleblowers, and they have taken the initiative to find problems by means of inspections and visits, door-to-door visits, etc. Hidden dangers, collecting people's appeals, and opening up the "last meter" of grassroots governance with "whistle blowing at the front line and reporting at all levels".
[Concurrent] Yu Hou, Director of the Comprehensive Office of the Social Governance Service Center in Wangcheng District, Changsha
Since October 2021, we have carried out the "Lei Feng Whistle" project of Smart Wangcheng. We have blown more than 5,300 "Lei Feng Whistle", the response rate has reached 100%, the settlement rate has reached more than 96%, and the public satisfaction has reached 98%. %above.
[Explanation] Yu Hou, director of the Comprehensive Office of the Social Governance Service Center in Wangcheng District, told reporters that since Wangcheng was established as a county, the pace of urbanization has advanced rapidly, and grassroots governance is facing many new situations and challenges.
After the "Lei Feng Whistle" sounded, government staff entered the grass-roots grid to actively collect, discover and deal with people's demands, effectively solving the dilemma of grass-roots governance.
Putting on the Lei Feng Volunteer Red Vest, and visiting the residential area and the surrounding area from time to time, is what Yang Luojin does every day now.
After retirement, the old man who is keen to serve the neighborhood has been running the whistle for the residents of the community since he became the whistleblower of the "Lei Feng Whistle" on Moon Island Street in Wangcheng District.
[Concurrent] Yang Luojin, the whistleblower of "Lei Feng Whistle" in Wangcheng, Changsha
In addition, I also sent an open letter to the owners, which is to ask the owners to report to me the problems they found in the community, such as fire protection, sanitation, corridor lighting, property management, greening, etc.
[Commentary] Yang Luojin said that although he reported some small problems that seemed inconspicuous, the efficiency of the relevant departments in solving the problems was very high.
By sounding the whistle, the problem of indiscriminate parking on the sidewalks of their community has been improved, and the surrounding construction sites will no longer be littered with garbage... Now, he has set up a bus stop for the community to facilitate residents' travel and sounded the "Lei Feng Whistle".
[Concurrent] Yang Luojin, the whistleblower of "Lei Feng Whistle" in Wangcheng, Changsha
Usually it can be resolved within a short period of time.
This "Lei Feng Whistle" is indeed a good form, why?
Because from the first position of "Lei Feng Whistle", we, the four-level grid length, can take the initiative to find problems and whistle upwards, and we can also solve them in the first time. After the solution is solved, the owner's satisfaction will be high. So (Lei Fengshao) this concept, I think it still has a certain effect on social development.
[Explanation] Hou Yu believes that "Lei Feng Whistle" mainly exerts Lei Feng's dedication, and promotes the transformation of grass-roots governance from "action immediately after receiving a complaint" to "action before filing a complaint", and finally realizes the transition from "acting at the whistle" to "no action at all" Goal of the Whistleblower".
[Concurrent] Yu Hou, Director of the Comprehensive Office of the Social Governance Service Center in Wangcheng District, Changsha
"Lei Feng Whistle" is mainly to play the spirit of learning from Lei Feng, to shorten the distance between cadres and the masses, and to open up the "last meter" of serving the masses. I think this is of great value for promotion.
Reporter Xu Zhixiong and Fu Jingyi report from Changsha
Responsible editor: [Lu Yan]