According to JR East Mechatronics, at around 0:20 pm on the 2nd, a failure occurred in the server of the electronic payment system that we are operating, and we used transportation ICs and electronic money at restaurants and retail stores that used this system. It means that some payments are no longer possible.
According to JR East Mechatronics, a failure occurred in the server of the electronic payment system that we operate at around 0:20 pm on the 2nd.
Due to this effect, credit cards, transportation ICs, and the electronic payment system "J-Mups" that processes payments with electronic money cannot be used through dedicated terminals installed in restaurants and retail stores nationwide. That is.
It is said that the extent of the impact is under investigation, but at present, payments using transportation ICs and electronic money, except for credit cards, are not possible in some cases.
JR East Mechatronics commented, "We deeply apologize for the inconvenience caused to our member stores and users," saying that the cause of the failure is unknown and there is no prospect of recovery.