"Cloud Office" is efficient, convenient and popular (Online China)
Click on the document sharing applet to quickly modify the content of the form; log in to the video conferencing platform to arrange work remotely and efficiently; open the "check-in" client to realize instant messaging and online reimbursement... With the improvement of the level of economic and social digital development, office work is no longer limited In one office building and one desk, collaborative office has become a new trend.
The State Council recently issued the "14th Five-Year Plan for Digital Economy Development" (hereinafter referred to as the "Plan"), proposing to expand the coverage of online services such as collaborative office, and to promote the optimization and upgrading of remote collaborative office products and services.
What new changes does collaborative office bring to daily work?
What is the future development trend?
Save time and effort, communicate quickly
"A document can be edited simultaneously by multiple people, which saves the time of transferring files back and forth," said Ye Qing, who is in charge of a company's human resources work.
Usually, data collection, personnel communication, and file transfer take up a lot of her work time, but now she can complete her work efficiently in a short period of time as long as she sends Tencent documents to the group.
"Since the use of DingTalk's punch-in function, it has become very convenient to assign homework, contact parents, and online teaching." Qi Yitong, a primary school teacher in Shenzhen, Guangdong Province, has made DingTalk office one of his daily work methods. The application of software not only effectively improves the teaching efficiency, but also makes the connection between teachers and students more closely.
According to the 48th "Statistical Report on Internet Development in China" released by the China Internet Network Information Center, as of June 2021, the number of online office users in China reached 381 million, accounting for 37.7% of the total Internet users.
Remote collaborative office is becoming more and more normal. Take DingTalk as an example. As of August 31, 2021, the number of DingTalk users exceeded 500 million, and the number of organizations including enterprises and schools exceeded 19 million.
"Cooperative office has been popularized rapidly in recent years, and its specific application scenarios are very diverse." Wang Peng, an associate researcher at the Institute of Management, Beijing Academy of Social Sciences, told this reporter, "In the future, collaborative office can also contribute to the reform of traditional manufacturing. For example, Applying the concept of collaboration to the previous assembly line operations can achieve collaboration in business standards, processes, etc. and effectively improve production efficiency. In addition, in the supply chain system, steps such as design, production, transportation, and marketing can also rely on collaboration. The office system is completed efficiently.”
Compared with traditional work methods, online office methods have obvious cost and efficiency advantages.
Industry insiders pointed out that the construction of new infrastructures such as 5G networks, big data centers, artificial intelligence and industrial Internet has been accelerated, which has greatly improved the basic capabilities of enterprises' hardware and software, and facilitated the ecological construction of remote office.
The steady expansion of user scale and the growth of industry-specific needs have jointly promoted the rapid opening of the platform for telecommuting applications and accommodated more vertical functions.
"One-stop service" for business
"In the future, whether it is to handle government affairs, talk about business, or sign contracts, just open the WeChat 'electronic business license' applet and scan the QR code to realize corporate identity authentication, business license presentation, registration information collection, and document digital signatures. It’s really convenient.” Recently, Cui Yingying, the person in charge of Shandong Whole Process Consulting Co., Ltd., handled the enterprise-related registration business at the Tai’an Municipal Affairs Service Hall, and simultaneously applied for the enterprise’s electronic business license and electronic seal.
The "Planning" proposes to promote the optimization and upgrading of remote collaborative office products and services, and to promote applications such as electronic contracts, electronic seals, electronic signatures, and electronic certification.
It is reported that the electronic degree of enterprise licenses and seals is gradually improving, and major cities are also working hard to develop efficient online services.
For example, Shanghai has realized the simultaneous issuance of electronic licenses and electronic seals when the company is established.
The city of Beijing realizes the three major items of licenses, seals and invoices for starting enterprises. Electronic seals have the same legal effect as physical seals.
After all enterprises in Wuhu City, Anhui Province are registered, they can obtain one-stop electronic business licenses and 5 electronic seals free of charge through their mobile phones... Enterprises can use the electronic licenses and electronic seals to realize the "one-stop service of taxation, social security and other services on the government affairs network platform." ".
Wang Peng believes that the approval process of government and enterprises is often long, time-consuming, cumbersome, and consumes a lot of manpower and material resources.
Implementing the concept of collaborative office and supporting relevant standard policies is beneficial to optimizing the operation of agriculture, manufacturing, financial services and government services of government agencies, reducing procedural costs, and improving the overall operational efficiency of society.
Zhang Yi, CEO of iiMedia Research, said that when the online office is electronic, security has become the most concerned issue for users.
The information communication on the online office platform often involves customer privacy and corporate confidentiality, which imposes stricter requirements on the confidentiality of the online office platform.
From the perspective of the entire online office industry, the customized needs and in-depth business services of some enterprises can be further enhanced.
Helping enterprises to upgrade digitally
How should collaborative office develop in the future?
The "Plan" proposes to guide enterprises to strengthen digital thinking, improve employees' digital skills and data management capabilities, and comprehensively and systematically promote the digital transformation of enterprises' R&D, design, production and processing, operation management, and sales services.
Implement a special campaign for digital empowerment of small and medium-sized enterprises, support small and medium-sized enterprises to start with the urgent needs of digital transformation, accelerate the promotion of applications such as online marketing, remote collaboration, digital office, and intelligent production lines, and expand from point to point to the digital transformation of the whole business and the whole process. .
Encourage and support Internet platforms and leading enterprises in the industry to open up digital resources and capabilities based on their own advantages, and help traditional enterprises and small and medium-sized enterprises achieve digital transformation.
Miao Rong, chief researcher of the Enterprise Research Center of the China Enterprise Confederation, believes that the growth of online office demand promotes the exploration of close cooperation between online and offline, and promotes enterprises to improve the level of informatization, intelligence, automation construction and management.
"Large, medium and small enterprises are using online office products to enter the digital age with low cost and zero threshold, and realize the optimization and upgrading of operation and management." Ye Jun, president of DingTalk, told reporters that online office products can help enterprises realize the personalized collaborative office .
For example, Liby Group has upgraded its canteen software and hardware integration plan based on DingTalk's online office product "DingGongPai", allowing employees to supplement and eat meals.
When employees swipe their cards during the meal, they only need to show the "Nailed Work Card" to pay, and the meal allowance will be automatically written off, and the digital work card will be used to optimize the dining experience and canteen management.
The "Statistical Report on Internet Development in China" pointed out that online office technology innovation will continue to follow up, and personalized services will begin to emerge, providing fast and low-cost tools for the "last mile" of digital upgrades for enterprises.
With the continuous acceleration of new infrastructure construction represented by 5G, big data, Internet of Things, artificial intelligence, etc., the response speed, storage capacity, and functional applicability of online office services such as online meetings and document editing will continue to innovate and develop.
"The prospect of collaborative office is bright." Wang Peng believes that the next step should be to build a system of relevant laws and regulations to ensure that personal quality and corporate culture can keep up with the development of the online office industry.
In addition, the development level of collaborative office technology should be improved to ensure the basic support capabilities of technologies such as big data, cloud computing, and blockchain.
With the further optimization and popularization of collaborative office, the administrative efficiency of government agencies and the operational kinetic energy of companies are expected to reach a new level.
Gong Wenjing
Gong Wenjing