(新春走基层)上海：“丹丹小窗”暖意流转 民警解决“急难愁盼”

　　中新网上海2月6日电 (李姝徵 蔡婵静)2月6日，大年初六，是上海各派出所综合窗口开工第一天。上海市公安局宝山分局的“明星窗口”——吴淞派出所的“丹丹小窗”，一开工就迎来了络绎不绝的居民。

　　上海市先进工作者民警茅丹丹，正在此为民众办理换证、户口迁移等常规业务。为解决民众“急难愁盼”的问题，茅丹丹进行“年前盘点”，“预约”居民在开工第一天就来窗口办理。

民警茅丹丹为吴先生办理业务。　上海市公安局宝山分局供图

　　“茅警官的悉心指导和暖心‘预约’，让我在春节假期结束前就顺利落户！”拿到“丹丹小窗”壬寅年发放的第一本户口薄的吴先生喜不自胜。

　　吴先生属于“人才类”落户人员。按照传统跨省迁移户口办理流程，吴先生只能通过线下跑动递交材料，整个流程申请人不仅需要往返两地，还需至少4次前往公安派出所。

　　2021年起，该项业务根据出台的长三角区域内跨省户口迁移便民措施，在符合相关政策规定要求的情况下，吴先生只需通过“跨省户口网上迁移”服务，一次性在网上生成准迁证电子信息、开展户籍地核验等工作，无需奔波即可办。

　　由于吴先生工作繁忙，假期时间宝贵。对此，民警茅丹丹在节前梳理工作时主动与吴先生进行联系，为他“预约”6日在综合窗口开工第一天进行办理，如此一来便不影响7日的正常上班。

　　当日，吴先生按照约定赶到吴淞派出所综合窗口，茅丹丹仅用了30分钟，就将户口网上迁移手续办理完成。“新的一年，我将继续为美好生活努力奔跑。”吴先生拿到了崭新的户口簿后如是说。

　　新冠疫情形势不断变化，也给户籍办理业务带去挑战。

　　1月下旬，辖区居民李阿姨到吴淞所综合窗口，咨询女儿小王的身份证换领业务。

　　原来，小王在香港读大学，身份证即将过期，需要在开学前换领新的身份证。可大学生寒假时间短，回家还要先做好“14+7”的隔离措施，李阿姨怕耽误孩子返校时间。

　　According to the latest policy during the epidemic, Xiao Wang's ID card replacement can be handled by his family.

Mao Dandan immediately applied for a replacement card for Xiao Wang according to the new policy, and handed the new temporary ID card to Aunt Li on the spot.

"I didn't expect it to be so humane, and children can spend the New Year at home with peace of mind." Auntie Li said.

Mao Dandan guides the public to handle online business.

Photo courtesy of Baoshan Branch of Shanghai Public Security Bureau

　　Due to the special reasons of the epidemic, since the beginning of this year, Mao Dandan has instructed more than 20 people to issue household registration certificates and certificates of no illegal or criminal records online through the APP with the application, as well as handle authorization of family members through the electronic bright certificate, which not only makes people run less. It also reduces the risk of infection during the epidemic.

　　Whenever the New Year is approaching, the "Dandan Small Window" is more lively than usual. Some old residents who have left the Wusong police station area will come to visit Mao Dandan specially, say a new year to Dandan, and say a few words about the current situation.

　　One of the old residents, Aunt Zhong, is an educated youth who returned to Shanghai.

More than ten years ago, Mao Dandan was still a novice in the window business. Under the guidance of his master, he handled the matters for Aunt Zhong's children to return to Shanghai and settle down.

　　After Aunt Zhong sold the house, she insisted on staying in the public house because the "Dandan Small Window" is here.

Even though Aunt Zhong's household registration has been moved to other areas, she still habitually asks Mao Dandan for help.

　　Fate has been tied for ten years.

A few days ago, Aunt Zhong returned to Shanghai from the land of educated youth and brought two local old hens and local specialties to Dandan at the window.

　　In order to live up to the old man's heart, Mao Dandan did not simply return the gift.

She prepared fruit and a small red envelope, and delivered it to the old man's house.

Aunt Zhong came to the office again, and the two laughed and said Happy New Year to each other.

(Finish)