Three people, including the president of a Filipino company, were arrested for displaying a lie warning on the screen to inform them that their computer was infected with a virus and cheating cash from the victim who called in the name of support costs. ..


Such a technique is called "support fraud" and the damage is increasing rapidly all over the country, and according to the Metropolitan Police Department, the suspect is the first to be arrested in the whole country.


It means that he has denied the charges against the investigation.

Three people were arrested, including a Filipino national, the president of a company in Matsudo City, Chiba Prefecture, Arai Imelda (52) and his daughter Leica (28).



According to investigators, in 2019, three years ago, a lie warning was displayed on the computer screen of a female in her 50s who lived in Tokyo, saying, "I was infected with a virus" and "Please call me within 5 minutes." There is a suspicion of fraud, saying that the woman who called her cheated about 30,000 yen in the name of support costs.



After paying, a suspicious woman consulted with the Metropolitan Police Department and the damage was discovered, and the involvement of the three people emerged from the information of the payee's account.



Since about 20 million yen was deposited in the account, the Metropolitan Police Department is investigating that the damage is estimated to be more than 400 in total, and that an international fraud group is involved in the background. ..



In response to the investigation, they all denied the charges.



Such a technique is called "support fraud" and the damage is increasing rapidly all over the country, and according to the Metropolitan Police Department, the suspect is the first to be arrested in the whole country.

Rapid increase in damage, especially among the elderly. Repeated requests once paid

The damage caused by "support fraud" has increased rapidly in the last few years, especially among the elderly.



According to the National Consumer Affairs Center of Japan, the total number of consultations received last year was 1451, and the amount of damage was about 160 million yen, which is 2.6 times that of the previous year.



By the end of December this year, there were 1002 cases, about 220 million yen, which is already the worst damage amount ever.



Once paid, there are cases where it is repeatedly requested, and the amount of damage per person tends to increase.



The National Consumer Affairs Center of Japan is calling for caution not to respond to suspicious warning screens, as it seems that the background is that the opportunities to use PCs at home have increased due to the influence of the new coronavirus. increase.



* Damage statistics


▽ FY2017 473 cases Approximately 11 million yen


▽ FY2018 1287 cases Approximately 45 million yen


▽ FY2019 1071 cases Approximately 61 million yen


▽ FY2020 1451 cases Approximately 160 million yen


▽ FY2021 (until the end of December) 1002 About 220 million yen

Even if a warning screen is displayed, do not follow the instructions and forcibly terminate or restart!

As the damage is increasing rapidly, the Metropolitan Police Department publishes the actual telephone exchanges of "support fraud" on the video site and calls attention to it.



First of all, a person who claims to be the person in charge of the support window responded and told the victim in plain Japanese that "something that causes a problem with the computer may have invaded without knowing it." Then, instruct to download the software for remote control of the personal computer.



After that, the other party pretends to provide support by remote control and displays a screen that has nothing to do with it, which raises the anxiety of the victim.



After that, we are trying to conclude a paid support contract, such as "Our specialized team will repair the PC".



In addition to credit cards, payments may require electronic money, so the Metropolitan Police Department does not follow the instructions even if a warning screen is displayed, and if the screen cannot be turned off, either forcibly terminate the browser or use a personal computer. We are calling attention to take measures such as restarting.

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