With some functions of JR East's service "Mobile Suica" that allows you to pay fares using your smartphone, there was a problem that you could not charge on the night of the 7th, but it will be restored by 11:00 pm, about 4 hours later. did.
JR East is investigating the detailed cause.
According to JR East, the system failure occurred due to the function of the "Mobile Suica" application such as Apple's smartphone "iPhone", and it became impossible to charge the specified amount online from around 7 pm. rice field.
We received a series of inquiries about payment of fares and inability to use the service at restaurants, etc., but it was restored by 11:00 pm, about 4 hours after the outbreak.
According to JR East, "it seems that the cause is temporary concentration of access", so we are going to investigate the detailed cause.