There are increasing consultations that the National Consumer Affairs Center of Japan has contracted because it was solicited that "returning optical lines such as telephones and the Internet to analog lines will reduce the charges" and charged high charges as a proxy for procedures. We are calling attention to check the contents.
According to the National Consumer Affairs Center of Japan, when a business operator of NTT solicited and agreed that "returning optical lines such as telephones and the Internet to analog lines will reduce monthly payments," a support service that I do not remember or act on behalf of the procedure was offered. There have been a series of consultations saying that the contract was expensive.
From April to November, 1398 consultations were received at consumer affairs centers nationwide, which is about three times the number of consultations from the same period last year.
By age group, 70% or more of the people who consulted were those who were 70 years old or older, and there was also a consultation that they paid a total of about 180,000 yen for the cost that usually costs several thousand yen.
The National Consumer Affairs Center of Japan said, "The time spent at home is increasing due to the corona disaster, and the number of solicitations is increasing accordingly. If you receive a similar solicitation, please check the business name and contract details and contact NTT." , Calling attention.
We also encourage you to consult the consumer hotline "188" in case of trouble.