Recently, Li Heng, a resident of Hengshui City, Hebei Province, called the 12345 government affairs hotline 3 times and over 20 government calls on duty to inquire about the property fees of the community. The question was not answered. Instead, he was reprimanded by the staff of the Property Division of the Local Construction Bureau. : "What can 12345 do?" The 12345 hotline is our country's government service convenience hotline.
On November 25, Hebei Hengshui High-tech Zone's WeChat public account issued a notice stating that the high-tech zone attached great importance to the situation regarding "residents of Hengshui, Hebei who were reprimanded after dialing the government hotline" and immediately conducted an inspection.
After investigation, on the morning of November 23, the owner of a house purchaser in the Poly Lafite Mansion Community reported to the District Construction Bureau that it was collecting property fees from the property company when handling the house acquisition procedures.
Bai, a staff member of the Property Section of the District Construction Bureau, has simple communication methods, irresponsible words, and bad influence.
At present, the party concerned Bai has been suspended for inspection, and the District Commission for Discipline Work has further investigated and dealt with it. The District Construction Bureau has communicated with the owner to further understand the owner's specific demands and solve the problem in accordance with laws and regulations.
(Making Yueziyan)
Editor in charge: [Wang Kai]