The contact confirmation app for the new coronavirus has been found to have a problem with forced termination during use on some devices, and the Ministry of Health, Labor and Welfare is investigating the cause.
"COCOA" is an app that notifies you when you suspect that you have had close contact with a person infected with the new coronavirus, and has been downloaded by more than 30 million people so far.
According to the Ministry of Health, Labor and Welfare, when we distributed a modified version on the 25th to change the design etc. and called for an update, it was found that there was a problem that forced termination occurred on some terminals.
The Ministry of Health, Labor and Welfare has stated that the cause is under investigation and that "we apologize for the inconvenience caused to all users."
Regarding COCOA, it was also found that for four months until February, there was a problem that notifications could not be automatically received unless it was restarted regularly on some terminals of Google's basic software "Android". I am.