"He is upset by the situation and desperately wants to express his condolences as soon as possible, but wants to respect each family's wish of how they would like to be contacted," the statement from NME said.
The relatives are encouraged to email to a specific email address and that a special team should handle the responses.
Travis Scott has previously made statements on social media and made it clear that he wants to pay for both funeral and therapy costs for those who need them.
A total of nine people have now died as a result of the chaotic crowd that erupted in connection with Travis Scott being the main act at the Astroworld main act festival.
So far, a total of at least about 40 lawsuits have been filed against both Travis Scott, the organizer of Live Nation and the world star Drake, who visited Scott on stage.