Chinanews client, Beijing, September 4th. Tomorrow (September 5), train tickets for the first day of the 2021 Mid-Autumn Festival holiday will officially go on sale.
Are there any new changes to online train ticket purchases this year?
Does the epidemic affect travel?
The latest information is here!
Data map photo by China News Agency reporter Yang Bo
Train tickets for the Mid-Autumn Festival will go on sale tomorrow
According to the holiday schedule issued by the General Office of the State Council, the 2021 Mid-Autumn Festival will be closed from September 19 (Sunday) to September 21 (Tuesday) for a total of 3 days.
In accordance with the maximum 15-day pre-sale period of railway tickets, from September 5th, passengers can purchase tickets on September 19 (the first day of the Mid-Autumn Festival holiday) through the 12306 website, 12306 APP, and the ticketing hotline (95105105). Train ticket.
According to the experience of previous years, the first day of the holiday is expected to be the peak of travel. Passengers can make travel plans in advance according to the holiday arrangements and the train ticket pre-sale period.
At present, as the epidemic in Nanjing and other places slows down, trains are gradually recovering.
For example, starting from August 19th, the entire Nanjing city has been reduced to a low-risk area, and trains that have been suspended due to the epidemic have resumed operation one after another (for details, please refer to the railway 12306 website).
Tickets for trains bound for Beijing from four railway stations, including Nanjing Station, Nanjing South Station, Lishui Station, and Jiangning Station, have also begun to sell.
For specific ticket sales issues, passengers can inquire the latest official information of the railway department in time.
Data Map: Station staff help passengers inquire about itinerary information. Photo by Yu Li
How is the refund fee currently charged?
So, what is the latest charge standard for refund fees?
The reporter called the 12306 National Railway Customer Service Hotline and learned that the current refund fee charging standard is: refunds are not charged for refunds more than 8 days (inclusive) before the departure of the ticketed station; refunds are not charged for more than 48 hours and less than 8 days before the departure time , Calculated at 5% of the fare; refunded more than 24 hours before driving but less than 48 hours, calculated at 10% of the fare; refunded less than 24 hours, calculated at 20% of the fare.
Within 48 hours to 8 days before the departure from the ticketed station, if the ticket is changed or changed to another train that is more than 8 days away from the departure time, and the ticket is refunded 8 days before the departure time, a 5% refund fee will still be charged.
In addition, regarding the collection of booking and refund fees in epidemic areas, please consult the 12306 customer service hotline to obtain the latest regulations of the local railway department.
The 12306 website supports functions such as zoom in and zoom out, color matching, voice recognition and other functions (web page screenshots)
Convenient for the elderly! 12306 website undergoes age-appropriate renovation
For some elderly groups who have difficulty in using the Internet to book tickets, this Mid-Autumn Festival booking travel will also be more convenient.
On September 1, the functions related to aging and barrier-free transformation carried out on the railway 12306 website were officially put into operation, providing more convenience for the elderly and people with disabilities to purchase train tickets online.
At the same time, the 12306 mobile phone App's ageing and barrier-free functions are being tested and will be launched in early September.
For the 12306 website, it supports screen-reading software to obtain the complete information of the webpage; provides barrier-free auxiliary tools that support functions such as zooming in and out, color matching, voice recognition, etc.; the login verification code is optimized, and two forms of slider verification and SMS verification are provided.
In the 12306 mobile phone App, it supports the mobile screen reading function to obtain complete information on the screen; optimizes the login verification code, provides two forms of slider verification and SMS verification; launches two interface modes, the standard version and the love version, and the love version is easier to interact and operate It is more convenient and has the characteristics of large fonts, large icons, high contrast, etc. The standard version also adds font and contrast setting functions. Users can adjust the font size and contrast by themselves, and users can easily switch between the standard version and the love version.
At the same time, the railway department also retains offline channels such as cash ticket purchases and manual services, strengthens key passenger reservation services, and provides convenience for the elderly and disabled people to purchase tickets and travel.
Data map: On July 22, Nanjing City, Jiangsu Province, Nanjing Railway Station staff carried out disinfection work in the waiting hall.
Photo by China News Agency reporter Yang Bo
What should I pay attention to when traveling during the Mid-Autumn Festival?
At present, the domestic epidemic has not yet completely subsided, and in the face of the upcoming short holiday, epidemic prevention and control deployment has also attracted much attention.
Recently, the State Council has issued the "Notice on Further Strengthening the Prevention, Control and Disinfection of the Novel Coronavirus Pneumonia Epidemic" by the Comprehensive Group of the Joint Prevention and Control Mechanism in Response to the Novel Coronavirus Pneumonia Epidemic.
The document emphasizes that all localities must strictly implement disinfection work in accordance with the epidemic situation.
For public transportation such as airplanes, railways, passenger transport, and public transportation, daily preventive disinfection should be further strengthened and standardized.
In addition, supermarkets, shopping malls, hotels, airports, railway stations, long-distance passenger terminals and other densely populated and mobile places should standardize sanitation management, fully clean and disinfect public areas, and increase the frequency of disinfection of high-frequency contact parts.
In response to public holiday trips, Wu Fan, a member of the Shanghai Leading Group for Epidemic Prevention and Control and Vice Dean of Shanghai Medical College of Fudan University, said in an interview with the media a few days ago that people are completely allowed to travel, but they must do well in personal protection strategies.
Experts remind you that you need to wear masks on Mid-Autumn Festival trips, keep social distance, cover your coughs and sneezes, wash your hands frequently, and keep doors and windows as open as possible. These are important measures to help personal protection. (over)