Chinanews.com, Beijing, August 31 (Zuo Yuqing) In recent years, with the upgrading of consumer demand for beauty, the "overhead business" in the "anti-drop" market has become larger and larger, and various hair transplant institutions have also sprung up.
But at the same time, the chaos in the industry such as mixed hair transplant institutions, price traps, shadow doctors, and difficulty in safeguarding rights have violated the legitimate rights and interests of consumers and affected the healthy development of the industry.
Inquiring on the Black Cat Complaint Platform, many consumers have reported that they have encountered problems such as insignificant hair transplant effects, exaggerated publicity effects, customer service pretending to be qualified doctors for diagnosis and treatment, difficulty in refunding rights, etc., which cost tens of thousands of yuan or tens of thousands of yuan. It is difficult to return.
Yonghe press conference site.
In order to create a more honest and transparent industry environment and promote the healthy development of the industry, on August 31, Yonghe Zhifa launched the "5+5 worry-free guarantee" service system on the basis of the original "five guarantees".
In response to the current industry market’s pre-operative price integrity issues, such as "hair follicle trial planting, low-price all-inclusive, packaging technology, intraoperative price increase, false reporting of the number of hair follicles" and other traps, Yonghe Hair Transplant promises: transparent prices, no technical packaging, No hidden consumption, free 5 years of primary hair care after operation, etc.
Regarding patients’ concerns about doctor’s qualifications and postoperative effects, such as the inability to ensure safety and effectiveness due to encounters with illegal institutions, shadow doctors, etc., Yonghezhi issued a contract to ensure that doctors and nurses are certified to work, and the entire procedure will be performed by doctors. Responsible; and make free repairs after 12 months if you are dissatisfied with the postoperative results, and handle complaints and refunds within a time limit.
Why do you want to do this?
Zhang Yu, the founder of Yonghe Hair Plant, believes, "In the past, what we pursued in hair transplantation was specialization. In the past two years, everyone has pursued scale and will definitely transform towards specialization in the future." (End)