An announcement that station staff share information when wheelchair users get on the train.

A man with a disability who seems to have misused this information has been consulted by a disability group about a woman with a disability being caught in a car, and the Ministry of Land, Infrastructure, Transport and Tourism is asking railway companies to consider ways to share information. I asked.

When wheelchair users and visually impaired people use the train, station staff who assist in getting on and off share information, so we may announce the number of cars to get on and the station to get off.



Regarding how to share such information, the Ministry of Land, Infrastructure, Transport and Tourism issued a notice to the transportation bureaus nationwide last month, calling on each railway company to consider methods other than announcements.



The background is the consultations received by organizations of persons with disabilities.



According to the "DPI Japan Conference" created by a group of people with disabilities, a woman in a wheelchair repeatedly asked a stranger man, "It's the same station, let's get off together." It is said that more than 10 consultations have been received from the man who was able to do so, such as being repeatedly touched by his feet.



For this reason, the group submitted a request to the Ministry of Land, Infrastructure, Transport and Tourism, saying that the information in the announcement was being misused.



Some railway companies nationwide share information using railway radios that passengers cannot hear and lights installed on platform doors. Our policy is to encourage railway companies to create an environment where they can use the platform with peace of mind.

The organization that issued the request "I want you to think of another rule to solve the problem"

Ryoko Yamazaki of the "DPI Japan Conference", which is created by a group of people with disabilities who submitted a request to the Ministry of Land, Infrastructure, Transport and Tourism, said that she had experience of being involved with herself and said, "Originally, I went to help people with disabilities live safely. I can't allow you to abuse what you're doing and do sneaky things. I want you to come up with another rule to solve the problem. " I am asking.