The Consumer Affairs Agency told a company in the retail division of TEPCO that it had been soliciting telephone calls by explaining the electricity and gas contracts as if they were going to be cheaper. It turns out that we have notified the policy of issuing a suspension order for.
According to the people concerned, the policy of the business suspension order was notified by TEPCO Energy Partner, a company in the retail division of TEPCO.
When the company outsourced to multiple vendors to make telemarketing contracts for electricity and gas, the company explained that it would always be cheaper, even though there were cases where the price was not cheaper. In addition, he was soliciting gas contracts without telling the purpose of the solicitation.
Since such an act is a violation of the Specified Commercial Transactions Law, according to the people concerned, the Consumer Affairs Agency has informed the company of a policy of ordering to suspend part of the business such as contracts by telemarketing, and the company will soon make an excuse. Expected to submit a letter.
Regarding TEPCO Energy Partner, the Ministry of Economy, Trade and Industry said in September last year that the outsourced company had solicited a problem and had tampered with the voice data of the telephone at the time of the solicitation. The "Monitoring Committee" has issued business improvement recommendations.