On June 12, Ms. Gao from Hangzhou called for a Shouqi car-hailing, which was 8 kilometers from Hangzhou to Fuyang.
According to Ms. Gao, the driver tried to strike up a conversation with her after getting in the car, but she did not respond. Soon she discovered that the driver did not follow the navigation and changed the route twice. The more she thought about it, the more afraid she jumped from the car, resulting in a fracture of her left arm.
After the incident was exposed, Shouqi.com responded by car-hailing that the recording in the car showed that the driver did not strike up a conversation, but there was indeed a change of route.
The passenger jumped from the moving car and only caused a fracture, which is really a blessing in misfortune.
Shouqi car-hailing responded that the recording on the car showed that the driver did not strike up a conversation with the female passenger. This statement was subsequently confirmed by the local police.
However, both the passenger Ms. Gao, Shouqi Company and the police station have confirmed that the online ride-hailing driver does have problems with deviating from the navigation and changing the route during the driving process, and this is the direct cause of Ms. Gao's startled jump from the car.
Both the Shouqi car-hailing system and the local police station identified the cause of the passenger jumping incident as "miscommunication between the driver and the passenger."
Before new evidence comes out, the determination of the cause of the accident is trustworthy.
Moreover, the passenger Ms. Gao herself also said that the driver was "attempting to strike up a conversation with her." According to the general understanding, "attempting to strike up a conversation" should have been words and deeds that have not yet started to strike up a conversation.
Now, the problem is that the ride-hailing yaw, causing passengers to be frightened. In order to avoid more harm, they finally chose to take the risk of jumping off the car.
Many people may feel that this description has a sense of deja vu. In the Changsha cargo truck incident that caused a lot of noise some time ago, the girl was also because she encountered the driver's yawing and divergence while riding in the cargo truck that helped her move. Changed the driving route and eventually fell from the car and died, causing a tragedy.
The two incidents are not comparable, but the common feature is that when consumers use online car-hailing to hurry or move, they both encounter problems with drivers yaw and change routes.
People who often drive know that it is normal to use navigation to drive off course and change the route midway. Because the route planned by the navigation may not be the most reasonable, or may not be the one that the driver is most familiar with and willing to go, so many drivers will do it by themselves Change the driving route.
However, if such route changes and navigation yaw occur in the online car-hailing scene, it is very likely to cause panic to passengers, especially female passengers. If the ride time happens to be in the middle of the night, this kind of fright and panic. It will be even worse.
From the perspective of passengers, this is not difficult to understand.
In a confined space such as a single woman and a person of the opposite sex, most women will be vigilant and nervous. If they pass through unfamiliar and remote places, they will encounter the driver of the online car hailing and changing the route. Under the self-protection mentality, it is inevitable that some women will make extreme actions such as jumping off the car.
Therefore, some female passengers should not simply be blamed for their nervousness. Instead, they should reflect on the "sequelae" of online car-hailing and take countermeasures.
Specific measures include requiring drivers not to change the driving route as much as possible under non-essential circumstances. If the route needs to be changed for objective reasons, it must be explained to the passengers in a timely manner.
If a passenger is found to be emotionally nervous, excited, etc., the driver must stop decisively and should do his utmost to ensure the personal safety of the passenger.
Tiange