Prior to the Tokyo Olympics and Paralympics, training was held at a major airline to support the movement of wheelchair athletes.
The training was conducted using an in-flight model at the training facility of Japan Airlines at Haneda Airport, and 33 people including ground staff who support the boarding and alighting of airplanes participated.
Assuming a team of athletes, the aim was to quickly get 10 wheelchair users on board, and we first confirmed how to operate a dedicated wheelchair to be used when boarding the aircraft.
After that, the staff themselves will play the role of wheelchair users, and they will take steps such as getting them to change to a wheelchair exclusively for the cabin, moving methods such as pulling backwards into the cabin, and getting them to move to their seats. confirmed.
In the training, we measured the time to carry 10 people and were able to fall below the target of 15 minutes.
The staff who participated in the training said, "I was very worried whether the group could be handled smoothly, but I got used to it over and over again. Because the aisle in the cabin is narrow, it is difficult to carry customers safely. I did. "
Ryohei Mishima, Director of the Japan Airlines Special Handling Office, said, "I didn't have the opportunity to gain experience in the test tournament that was originally held at Corona, so I would like to share my know-how firmly and reach the actual stage through such training." ..