It turned out that LINE, a major communication application company, explained to government agencies and local governments about data storage and access, such as "Data is closed in Japan", which is different from the actual situation.
The expert committee established by the parent company will consider specific measures to prevent recurrence in the future.
It became clear that LINE had made the personal information of users accessible from China and managed the information in South Korea, and in April, the supervision system and explanations to users were not sufficient. We received administrative guidance from the government's Personal Information Protection Commission and the Ministry of Internal Affairs and Communications.
To examine this issue, a committee of experts set up by the parent company Z Holdings announced the results of the first survey on the 11th.
According to this, LINE examined the contents of external explanations on data storage and access from 2013 to 2018, and stated that "main personal information is stored in Japanese data centers", and then government offices and local governments. It turned out that he explained to the above that "LINE data is closed in Japan".
The committee plans to investigate the cause and consider specific recurrence prevention measures as to why the explanation was different from the actual situation.
In addition, LINE explained that it will move images and videos stored in South Korea to Japan within this month as "complete domestic transfer of talk data", but services called "KEEP" and "album" are He pointed out that the committee lacked the consciousness to provide accurate information because it was revealed that the relocation was scheduled from next year to 2024.
The committee's policy is compile a final report to the prospect of this year in September.