While vaccination of the new coronavirus for the elderly is progressing, Yokohama City accepted the second reservation on the 10th, but the reservation on the Internet was filled in only 25 minutes and the telephone was also available all day. , The state where it was difficult to connect continued.
Yokohama City has been accepting reservations for vaccination of the elderly by age from the 3rd of this month, and the first time is 76,000 for 340,000 people who will be 80 years old or older by the end of this year. We have accepted the reservation for the minute.
On the second 10th, we started accepting applications by phone and the Internet from 9 am for about 450,000 people, including those aged 80 and over who have not yet made a reservation, and those aged 75 and over.
The reservation frame prepared this time is about 27,000 people, and based on the previous indication that it was difficult to connect to the phone, Yokohama City increased the number of lines by 20 to a maximum of 420 lines, and the number of reservation slots for telephones is about half of the total. I increased it to.
According to the city, the number of reservations on the Internet has decreased, and it took only 25 minutes to fill up.
On the other hand, telephone reception ended at 7:00 pm due to the difficulty of connecting all day long.
On the 10th, about 25,000 people were filled at 6 pm, and on the 11th, we will accept telephone reservations for the remaining slots from 9 am.
Next time, we will accept reservations for group vaccinations for 82,000 people from 9 am on the 17th of this month, as well as reservations for individual vaccinations at 13 medical institutions in the city.
The person in charge of Yokohama City said, "We apologize for the inconvenience caused by making a reservation. The scale of inoculation will gradually increase, so please do not panic and make a reservation."
I can't make a reservation again and "I want you to think more about measures"
Elderly people are confused by the difficulty of making reservations due to the concentration of access to telephones and dedicated sites.
Toshio Suganuma (85) from Naka-ku, Yokohama used to visit his wife, who is in a nursing home, every day, but after the infection spread, he could only visit once a week. it is continuing.
Mr. Suganuma says that he usually keeps out of contact with people so as not to infect his wife, but I would like to be able to meet my wife with peace of mind by vaccination.
Last time, Mr. Suganuma tried both on the Internet and by phone with the help of his family at the reception on the 3rd of this month, but he could not make a reservation.
On the 10th, I started making calls with landlines and smartphones just before 9 am when the reception started, and I made many calls again, but a message such as "Please call again after a while" was sent to the reservation center. Did not connect.
I also tried to apply on the Internet, but it took time to verify my identity, and the acceptance was closed during that time.
Mr. Suganuma said, "I want to get the vaccine as soon as possible, but I can't connect to the phone and I have to work for a day. Even if I read the explanation documents, it is difficult to apply on the Internet, so I will increase the number of telephone lines. Or, I want you to think about measures such as going directly to the government office so that you can apply. "