[Explanation] In recent years, with the outbreak of the pet economy, the pet market has surged.
What follows is that many families are prone to "impulse buying cats".
How to avoid abandonment?
Recently, a cat cafe in Shanghai launched a "cat trial" service to provide novice buyers with a "regret medicine".
According to Ms. Ye, the manager of Lumao Cafe, the "cat trial raising" is based on the trial raising party buying the cat in full, and the trial raising is carried out by buying the cat first and then deducting the money when the cat is returned.
This business is not promoted by the store, but only considering that some customers have the need to buy cats, but they are worried that the cats will not adapt to the situation and the subsequent placement will not be possible. Therefore, this method was thought of. "The premise is to confirm whether the other party really wants to buy cats. ."
[Concurrent] Ms. Ye, the manager of the cat cafe
The novice raises a cat, because it (the actual breeding situation) may be different from what he imagined (the situation), so if you propose to try to raise a cat, it is first to avoid (caused by abandoning) stray cats, and also to give the novice a "regret medicine" eat.
[Explanation] There are two ways to refund.
If the cat has a stress reaction, such as not eating or drinking for two days, cat plague, cat ascites, a full refund will be given, and the cat will no longer be sold in the future; if it is due to the buyer’s personal reasons, such as allergies, family members disagree Wait, it will be deducted according to the standard.
Ms. Ye said that there are relatively few cases of returning cats, usually due to family, work and other reasons.
[Concurrent] Ms. Ye, the manager of the cat cafe
Basically, we may sell 50 or 60 cats a year, and if we return it, there will be two or three cats.
[Explanation] At present, the refund period for trial cats is set to one week, two weeks, and one month in the store. On the one hand, it is convenient for statistics, and on the other hand, there is a certain scientific basis.
Ms. Ye said that a week is a limit. If a cat has a stress response, it will usually occur within a week.
If you feel unwell, you can return it within a week.
At the same time, in order for the cat to better adapt to the new cat food, the store will prepare a week's food to facilitate the cat to adapt.
[Concurrent] Ms. Ye, the manager of the cat cafe
Cats are stressed. Basically, they will die within two days without eating or drinking or within five days. Therefore, it is said that there is basically a cycle of seven days.
Also, after half a month, some people may feel that they don’t really want to raise a cat.
[Explanation] Ms. Ye has repeatedly emphasized that trial breeding is not the main business of the store. "Cats are different from dogs. Changing to a new environment is prone to stress and will die." Therefore, cats in the store are generally sold to you. Local customers who have flirted with cats will not sell them to other places. "After all, the safety of cats should be the main priority."
Reporter Xu Mingrui from Shanghai
Editor in charge: [Li Yuxin]