China News Service, Kunming, April 29th (Han Shuinan) reporter learned from a special press conference on the work of Yunnan tourism market in 2021 on the 29th that the Henan Radio and Television Station recently reported on "Reporters' Experience of Yunnan Group Tour "Shadow", related to Yunnan Province The department has investigated and verified, and has imposed penalties on the travel agencies and tour guides involved.
Inspector Rao Xiangbi of the Yunnan Provincial Department of Culture and Tourism stated at the press conference that the Urban Report column of Urban Channel of Henan Radio and Television Station reported "Reporter's Experience in the "Shady" of Yunnan Group Tour" at 18:50 on April 26. Yunnan Province immediately organized relevant prefectures. The city conducts verification.
It has been verified that the unannounced reporter contacted the Yunnan Tourism Customizer through the advertising link and signed up to participate in the Yunnan tour from March 23 to 28. After arriving in Kunming, he contacted Kunming Broad Travel Agency Co., Ltd. (this agency was approved by Kunming City on March 19, 2021). The Culture and Tourism Bureau revoked the travel agency business license) and signed a written contract. The contract showed that the signed price was 3,800 yuan for 2 people, and the actual price for the group was 1680 yuan for 2 people (including round-trip air tickets from Zhengzhou to Kunming and 5 nights in Yunnan 6 Kunming-Dali-Lijiang travel expenses), the tour guide Wang Mouchong is appointed to receive the itinerary from Kunming to Dali.
After the travel agency’s business license was revoked, the travel agency still carried out tourism business activities, organized and received tourist teams at unreasonably low prices, and signed a Yin-Yang contract to evade supervision. The tour guide Wang Mouchong forced or disguised tourists to consume and arranged for tourists to enter Dali Sanyin Yuzhuang and Chuanshi Yinyi 2 shopping places for shopping and other violations of laws and regulations.
The vehicle used by the team was a vehicle of the tourist car rental branch of Dali Apeng Co., Ltd. The driver of the car, Li Moubin, violated the road tourist transportation and passenger station (yard) management regulations, and had major service quality problems; Dali Sanyinyu The two shopping places of Zhuanghe Handed down Yinyi received tourist teams, and they colluded with travel agencies and tour guides to induce tourists to spend.
The Lijiang section of the itinerary was received by Lijiang Pinchu Travel Agency, and the tour guide Hong Moujie was appointed to provide services.
The team found no evidence or clues that the travel agency was suspected of "receiving unreasonable low-price tours" in the Lijiang section.
In the itinerary confirmation provided by the travel agency, the tour itinerary does not include social merchandise retail stores. The tour guide Hong Moujie did not inform the travel agency and changed the tour itinerary without the tourist’s consent, and arranged for the team to go to the Lijiang National Cultural Exchange Center. Illegal and illegal behavior of shopping in Wiki Shopping Plaza.
According to the above circumstances, in accordance with relevant laws and regulations, Kunming City Culture and Tourism Bureau imposed a fine of 150,000 yuan on Kunming Boda Travel Agency Co., Ltd., and an administrative penalty of 10,000 yuan on the directly responsible personnel, and included the travel agency in the blacklist management; The tour guide Wang Mouchong said that he would rush back to Kunming as soon as possible because he is not in Kunming to cooperate with the investigation. The tour guide Wang Mouchong will severely punish him after the investigation is completed in accordance with laws and regulations.
The Lijiang Municipal Bureau of Culture and Tourism fined Lijiang Pinchu Travel Agency a fine of 50,000 yuan and ordered the suspension of business for rectification; imposed a fine of 20,000 yuan on the tour guide Hong Moujie and temporarily detained the tour guide license for one month.
The Dali City Tourism Market Order Improvement Leading Group Office ordered the two shopping stores of Sanyue Yuzhuang and Chuanshi Yinyi Travelling to suspend business for rectification and cooperate with the investigation; Dali Prefecture Yunzheng Management Office's actions against the tourist car rental branch of Dali Apeng Co., Ltd. The self-regulation was adjusted to compulsory supervision of the industry, the driver Li Moubin’s "Road Transport Practitioner Qualification Certificate" was cancelled in accordance with the law, and the vehicles involved were suspended for half a year.
Rao Xiangbi also said that in recent times, several open and unannounced visit groups organized by the Yunnan Provincial Department of Culture and Tourism have discovered Kunming, Dali, Lijiang, and Baoshan through unannounced visits, listening to reports, reading accounts, and on-site inspections in 16 prefectures and cities. , Diqing, Xishuangbanna and other places still have problems such as "unreasonable low-cost travel".
Rao Xiangbi said that in response to the current new situations and problems in the tourism market, Yunnan Province will continue to conduct assessments on 16 prefectures and cities, and continue to entrust third-party unannounced visit agencies to continue to conduct “physical unannounced visits” to tourist hotspot cities and tourist routes in the province. "We will crack down on the illegal reception of unreasonable low-priced tours, designation of specific shopping venues, and forced and disguised measures to force tourists to consume and other illegal activities that disrupt the order of the tourism market, and intensify the efforts to rectify the tourism market.
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