China News Service, Guangzhou, April 28 (Reporter Cheng Jingwei) The reporter learned from a press conference held by the Guangdong Provincial People’s Government Information Office in Guangzhou on the 28th that from May 1st, the Guangdong Provincial Public Security Department will set up a "Director of the Department" on the Internet platform. "Mailbox", the general public can report the situation, express appeals, and put forward opinions and suggestions to the public security organs anytime and anywhere through the platform.
The “Director’s Mailbox” of the Guangdong Provincial Public Security Department is built on the intensive platform of the Guangdong Provincial Government website. The “Director’s Mailbox” section is set up on the official website of the Guangdong Provincial Public Security Department, which is presented in the form of pop-up windows, bay windows, and root directories, making it easy for the public to find At the same time, “Guangdong Public Security” WeChat, Weibo and other new media platforms use menu links to jump to the “Director’s Mailbox” section with one click. The public can report problems and report complaints in this section after logging in with their real names, and the public security organs will do The letter from the letter keeps the necessary secrets.
The “Department Director’s Mailbox” adopts the processing mode of “front desk acceptance, background transfer, online communication, offline processing, limited-time feedback, and follow-up supervision” to realize the interconnection and interaction between the platform, specific business police types, and local and municipal public security agencies to ensure Online inquiries, complaints, reports and other letters "have replies to everything, and reply to everything."
Chen Binlong, political commissar of the Office of the Public Security Department of Guangdong Province, said that the public security organs at all levels in the province will take every letter from the public seriously, accept, analyze and study the opinions and suggestions of the general public, and the public security organs will promptly rectify and reform reasonable opinions and suggestions. ; For reasonable requests, the public security organs will immediately proceed to resolve, follow up and supervise the implementation; for false accusations and other situations, the public security organs will investigate and deal with relevant departments in accordance with the law; the public security organs will conduct official platforms for letters that are of general concern to the public and suitable for disclosure. Public Release.
It is worth noting that the "Department Director's Mailbox" does not directly accept reports, and does not accept emergency calls for help. When citizens suffer from illegal infringements and other emergency situations, they should call the "110" police service hotline or report to the nearest public security agency in time.
It is reported that the 21 prefecture-level city public security bureau network platforms in Guangdong Province will also follow the Guangdong Provincial Public Security Department’s “Director’s Mailbox” model to speed up the establishment of the “Director’s Mailbox”.
The main persons in charge of the Public Security Department of Guangdong Province and the public security organs of localities and cities will personally review the letters, adopt reasonable opinions and suggestions, supervise and rectify existing problems, and respond to them.
The director of the Guangdong Provincial Public Security Department changed people not long ago.
On April 9 this year, the 31st meeting of the Standing Committee of the 13th Guangdong Provincial People's Congress decided to appoint Wang Zhizhong as the deputy governor of the Guangdong Provincial People's Government and the director of the Guangdong Provincial Public Security Department after a vote.
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