The association for the defense of consumer rights UFC-Que Choisir is suing Canal + following the increase in its tariffs imposed on some of its subscribers in 2017. An increase described as "wild" by the association, and about which Canal + ended up acknowledging its guilt last year.
Confessed fault is not always half forgiven.
At the end of 2017, Canal + imposed an increase in its prices on some of its subscribers by making them integrate a new offer in spite of themselves.
Amounts billed illegally by the channel, since they were put in place without prior agreement.
A guilt recognized by the media group three years later, in 2020. However, it is on this file that the consumer rights association UFC-Que Choisir will file a group action against Canal + in court on Tuesday. from Nanterre.
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No reimbursement of subscribers
Admittedly, Canal + had ended up admitting his guilt and paying a fine of 3 to 5 million euros last year.
The group was indeed sentenced in July 2020 for "forced sale".
But the TV group refused to take the initiative to reimburse subscribers affected by its 2017 price hike. An increase described as wild by the UFC-Que Choisir association.
The latter therefore initiates a group action to demand, on behalf of the aggrieved subscribers, the reimbursement of sums illegally billed by the channel.
According to the association, the total amount of these reimbursements could reach up to 60 million euros.