Everyone is familiar with the 12345 Mayor’s Hotline. As an important channel for the masses to reflect their demands, it has helped the people solve many problems. But recently, Ms. Liu from Xinxiang, Henan suffered a lot of grievances when calling the hotline.

According to Ms. Liu, the operator forgot to hang up the phone after communicating with her and told her colleagues that she "shamelessly made three calls for 45 yuan."

Subsequently, the Xinxiang City Public Service Hotline Office has responded to the matter: saying that the matter is true and will deal with it seriously.

　　It can be expected that the operator who caused a public uproar will inevitably pay a "price" for his improper words and deeds.

Some people might say that this operator is too "careful". If he didn't forget to hang up, he wouldn't be so "unlucky".

But is this a question of "unlucky" and "careless"?

　　What is 45 yuan for the common people is not a problem?

Is it shameless for ordinary people to make 3 calls for 45 yuan?

Then how much is a matter?

May I ask what the common people do to be regarded as "face-to-face"?

Excuse me, what is the real "shameless"?

Isn't it "shameless" if you don't solve the problem for the common people and still have yin and yang strange and bad words?

Isn't it "shameless" if you don't take the demands of the masses seriously?

Isn't it "shameless" to speak unscrupulously to damage the government's credibility?

Isn't it "shameless" that the vegetarian meal makes the citizens "chill"?

　　People's livelihood is no small matter, and to serve the people, things should not be divided into different sizes.

To put it another way, the "trivial matter" of 45 yuan has not been resolved after three calls by the masses. Is this a problem for the people or the responsibility of the clerks?

Are you embarrassed to vomit the masses to "seeking trouble"?

Still cheeky saying that the masses "make a big fuss"?

　　The matter is indeed not big, but the problem reflected is not small.

This is a mirror. Every public official should reflect on himself and don't forget his original intention and mission.

Since it is in its place, please seek its own government. "Serving the people" is not a slogan, but should be implemented in the specific work every day, every day, every month.

　　In particular, the "popular bridge" such as the "12345 hotline" represents the image of the government, connects the relationship between cadres and the group, and carries the problems of the people's daily life that need to be solved urgently.

I hope that this "45 yuan" can buy enough lessons and reflections for the relevant personnel, so let's have a snack!

　　(Creative comics: Li Xueyao / Copywriting planning: Wang Kai)