New courses to enrich the knowledge of tourist dealers
“Dubai Approach” The hospitality experience in the emirate is enhanced by new courses that enrich the knowledge of those dealing with tourists
The courses provide participants with a deeper understanding of the features that are unique to Dubai.
Archives
Issa bin Hader: "Dubai continues its march towards achieving its goals of being the world's preferred destination for living, residence and tourism."
picture
The Dubai College of Tourism has revealed the addition of a new series of interactive training courses to its innovative educational platform “Dubai Approach”, which was recently developed to contribute to enhancing the global hospitality experience that the emirate is famous for, as well as keeping pace with local demand and global travel trends, in light of the continuous changes in the sector. Global tourism.
The platform provides an opportunity to expand the knowledge of workers in the public and private sectors and improve their experience, as it provides training for those who deal directly with tourists, such as hotel employees, airlines, airports, shopping malls, public transportation, parks and tourist destinations, to enhance their skills to deal appropriately with tourists. Wanting to know more about Dubai.
The courses help to provide participants with a deeper understanding of the tourism sector, and the features that are unique to the Emirate of Dubai, which increases the confidence of employees when dealing with tourists and residents of different cultures and nationalities.
The Director General of the Dubai College of Tourism, Issa bin Hader, said: “We believe, based on Dubai’s leading position, in the importance of providing the finest experiences for all visitors to Dubai in various destinations and tourist facilities in the emirate. The employees, who deal directly with tourists, possess adequate knowledge and accurate market analysis, as well as enjoy the skills required to deal with international tourists, as well as UAE residents who wish to explore Dubai.
He added: “The step is in line with Dubai’s continued march towards achieving its goals of being the preferred destination in the world for living, residence and tourism, as 2021 is the best time for sector employees to join one of the training programs that we offer on the Dubai Approach platform, to expand their knowledge and improve their skills, especially as we are on the way. "On large events and occasions, such as the celebrations of the 50th anniversary of the founding of the UAE, as well as the holding of Expo 2020 Dubai.
The new training courses include a variety of topics, including “Introduction to Israel and Jewish Travelers”, a course that enables participants to understand the culture and customs of this segment of tourists, to ensure that they are provided with the level of hospitality that Dubai is famous for. The platform also offers a completely new course under the title “ Introduction to Health Tourism », in cooperation with the Dubai Health Experience Program.
The "Introduction to Health Tourism" course sheds light on how to upgrade the services provided by local health facilities, to exceed expectations in various aspects of the tourists' experience.
Keeping pace with local demand and global travel trends.
Follow our latest local and sports news, and the latest political and economic developments via Google news