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Happiness 365

Faisal Muhammad Al-Shammari

April 03, 2021

Happiness and quality of life may be the most common terms in recent times, as the leadership of our rational state pays great attention to spreading and achieving happiness for the people of the UAE, and this was evident and clear in our leadership's speeches, as this term has become synonymous with most of the tweets.

So what happiness?

The concept of happiness may differ from one person to another, and from one society to another, for some people may be a goal and for some it may be a habit, and for some an unattainable dream!

The poet Abu al-Qasim al-Shabi says:

 Hope for happiness, oh my heart, even if it existed

                       In the universe, no sorrow or pain was ignited

The lives of all people were not impossible

                       And these universes and systems shook

What happiness in this world is nothing but a dream

                       Namahah the days of which the nations sacrifice for him

The International Day of Happiness, which was recently celebrated by the international community, was adopted by the United Nations at its 66th session on March 20 of each year as an International Day of Happiness, in recognition of the importance of seeking happiness while defining public policy frameworks to achieve sustainable development, eradicate poverty and provide well-being for all peoples.

And because happiness is no longer a difficult dream to achieve, His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, emphasized that the role of the government is to create an environment in which people can achieve their happiness, and the job of governments is to achieve happiness, because happiness is theirs. Indicators, programs and studies.

Happiness can be measured, developed and linked to a set of values ​​and programs, happiness of individuals and families, happiness of employees in their work, happiness of people about their lives, optimism about their future, and their psychological, professional and societal satisfaction.

As Aristotle stated, the state is a living being that develops to seek the moral perfection and happiness of individuals.

What is the role of the smart government in achieving happiness for the people?

What is the role of the people?

The smart government is working hard to provide all government services 24 hours a day, 7 days a week, 365 days a year, with the best possible quality, and at the highest international standards, and it plays an important role in evaluating these services periodically to ensure the quality of services on the one hand, And to create a spirit of competition between government agencies in providing their smart electronic services in the best, easiest and fastest way possible from another side.

So what is our role as a people?

Among the things that may constitute a major obstacle for government agencies, is ignoring some users of electronic and smart services in evaluating services after using them, as well as ignoring the completion of questionnaires available on the website and the scarcity of suggestions!

Our evaluation of these services and our submission of observations and suggestions, gives the authorities an important indication of our happiness and satisfaction with these services, and shows the extent of deficiencies and deficiencies in the services.

Our assessment is a warning that guides the government agency about defects, in order to fix and develop them to suit the needs of its users, and stimulate its continuous improvement, sustainable development and enhancement with predictive characteristics, which continue its development and transformation of future next-generation services.

By submitting suggestions, it will greatly assist government agencies in developing and facilitating services, as the users of services are the most understanding of their nature and how to develop them, as all government agencies collect all observations and suggestions from customers before developing any electronic service and re-engineer these services, based on their opinions and suggestions.

Let us encourage ourselves and our families to evaluate services and provide comments and suggestions, in order to contribute to the development of our government services, which will lead to our satisfaction and customer satisfaction in general with these services, and thus contribute to increasing satisfaction with government services in the community.

And we will be an important part in achieving satisfaction and happiness.

And because the world needs a new economic model that achieves parity between the three pillars of the economy: sustainable development, material and social well-being, and the safety of the individual and the environment. It defines what global happiness is, so let us work together to achieve this .. because satisfaction and happiness is a goal .. a goal that realizes!

Certified Digital Transformation Consultant, Lecturer, and Organizational Excellence

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