The Palanche team -

La Palanche

  • The zero waste drive La Palanche no longer has a site since the fire that ravaged an OVH warehouse in Strasbourg: customers can no longer order online.

  • This young company, created in September, had to reinvent itself: to avoid waste and limit loss of turnover, it offers ready-made crates.

  • Using an old backup, she will also try to relaunch her site.

La Palanche is one of the many collateral victims of the violent fire which ravaged an OVH warehouse in Strasbourg (Bas-Rhin).

Deprived of a host, this zero waste drive, which opened last September in Saint-Gély-du-Fesc (Hérault), near Montpellier, no longer allows its customers to place their orders on its website, which is, like many others, inaccessible.

“We don't have a lot of information,” deplores Priscille Bouix, one of the co-managers of La Palanche.

We do not know the extent of the damage, we do not know when they will restore service, or if it is final.

Nor whether we will be able to recover our data, or in part.

We sail a little on sight.

"For now, the small company has simply had wind that its site would be housed in a building" which would have been preserved, but whose electricity would not be turned back on until March 22.

And March 22 is a very long time for a company like ours, ”continues the co-manager of the drive.

"The impact of the OVH fire is considerable"

On Sunday, OVH indicated that it was currently evaluating "potential technical and operational measures aimed at providing solutions to affected customers".

A team of 60 people is at work, 24 hours a day, specified the host.

According to the American company Netcraft, quoted on March 11 by AFP, “12,000 to 16,000 customers” would be affected by the fire, but some being themselves hosts, the number of sites affected would be much greater: 464,000 domain names , including 59,600 in France, and 3.6 million servers would be inaccessible.

Including lapalanche.fr.

“The impact of the OVH fire, when we have all just gone through a health crisis, is considerable,” continues Priscille Bouix.

But the small team did not give up.

La Palanche, which has a wide range of products in bulk, without any single-use packaging, mostly local and organic, and accessible to all wallets, has found solutions to avoid taking the broth.

Ready-made crates

Thus, if it is for the moment impossible for customers to constitute baskets as they wish, he offers his followers to recover two types of ready-made crates, to cook five meals for four to five people.

One is sold 58 euros, it is made up of dry products, such as pasta and rice, and seasonal vegetables.

The other, offered at 89 euros, also includes dairy products, cheeses, and aromatic herbs.

They are all accompanied by a small notebook of recipe ideas.

One way for the young company to "save perishable foodstuffs" and "to avoid loss of turnover, it goes hand in hand," continues Priscille Bouix.

We are hiring two people, but it has only been six months since we opened ”.

The crates offered by La Palanche - La Palanche

"And as we are no longer reachable on the Internet site, it is only by telephone", notes the co-manager.

And, thanks to an old backup, La Palanche will try to reactivate its site, on a new server.

Still at OVH, but on another data center.

“We chose OVH because it is a French company, and there are not many of them,” continues Priscille Bouix.

And because they have an ecological policy which is not uninteresting.

But for the moment, Palanche does not know when customers will be able to enter their orders again on its platform.

Reservations at 09.53.26.95.64.

Payment by credit card only.

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