It turned out that NTT DoCoMo, a major mobile phone company, had set its homepage, which introduces the cancellation procedure, so that it would not be displayed on the search site.
NTT DoCoMo has posted on its homepage how to proceed with the cancellation procedure for mobile phone users, but even if you search for "docomo cancellation" on a search site such as Google, the corresponding page will not be displayed. Was set.
According to NTT DoCoMo, it became clear last month when participants pointed out at a meeting where mobile phone companies discussed for a meeting of experts of the Ministry of Internal Affairs and Communications to discuss switching mobile phone contractors.
DoCoMo changed the settings last month, and now the cancellation procedure page is displayed in the search results.
Regarding the reason why it was set not to be displayed, DoCoMo explained, "Before starting the cancellation procedure, it would be in the customer's interest to make a judgment based on the effects of other plans and DoCoMo's email address becoming unusable." doing.