On February 3, 2021, on February 17, 2021 (the sixth day of the first lunar month), train tickets will be grabbed.
The Spring Festival travel period in 2021 is from January 28 to March 8, a total of 40 days.
This year’s Spring Festival Transport Festival is different from the past. my country’s local epidemics are sporadic and locally clustered. Guidance or restrictive measures to reduce the movement of people have been introduced in many places.
The national railway passenger flow during the Spring Festival will be reduced to 296 million passengers, a year-on-year increase of 40.6%.
On January 28th, 29th and 30th, three days before the Spring Festival travel, the national railways sent 3.08 million, 2.83 million and 2.96 million passengers respectively, only about a quarter of the level of the same period last year.
It should be noted that currently, the pre-sale period of railway tickets has been adjusted to 15 days.
Therefore, on February 3rd, the train tickets for February 17th (the sixth day of the first month) will be grabbed, and on February 12th (the second day of the first month) the train tickets will be grabbed for February 26th (Lantern Festival).
Passengers can purchase tickets through the 12306 website, the railway 12306 mobile phone APP, the railway travel service platform "Handheld High-speed Railway" APP, telephone booking, automatic ticket vending machines, station windows and agent sales at the same time.
At present, the opening time for ticket purchase is advanced to 5:00 to 23:30 every day, and the specific starting time can be checked on the 12306 website (including client).
The time limit for free refunds has also been adjusted.
If a passenger needs to refund due to a change in the itinerary, the time limit for the exemption of the refund fee will be adjusted from the original stipulated 15 days or more before the start of the trip to more than 8 days before the start of the trip (including the same day); for refunds within 7 days and less, the ticket will still be refunded for more than 48 hours , 48~24 hours, within 24 hours, the refund fees for escalators shall be implemented; when changing the ticket and changing the arrival business, the change fee is still not charged.
The ticket change service has also been optimized.
Previously, changes could only be made at the ticket issuing station. After optimization, if you missed the train, passengers can use the 12306 website (including mobile apps and mini programs) or any other train if there are still remaining tickets before 24:00 on the day of driving. The ticket change window of a station ticket office handles the ticket change service of the day.
Specifically, you can change to other trains during the pre-sale period for more than 48 hours (excluding) before driving; within 48 hours before driving, you can change to other trains before driving, or you can change to other trains after driving. For other trains between 24:00 on the day of the day, no changes will be made to the day after the ticket date and later; after driving, other trains that run between 24:00 on the day of the ticket date can be changed, and the day after the ticket date will not be processed And later changes.
However, it still needs to be noted that a ticket can only be changed once. The changed items include the date of travel, number of trains and seats, excluding departure and arrival stations.
Passengers who use cash to purchase tickets or have already exchanged for paper tickets (reimbursement voucher) still need to go to the railway ticket window to change the ticket. If the paper ticket (reimbursement voucher) is lost, the ticket cannot be changed.
In terms of passenger services, the high-speed rail can currently connect to the high-speed rail WiFi to achieve networking experience.
According to the official high-speed rail WiFi operator, the handheld high-speed rail, in order to let passengers pass the boring time on the road, a large amount of entertainment resources of movies and televisions have been stored in the on-board server of the high-speed rail compartment, and the high-speed rail WiFi is connected through the handheld high-speed rail, even on the high-speed rail running at high speed. , Passengers can also have a smooth viewing experience.
In addition, in terms of online food ordering, it is reported that as of this year’s Spring Festival travel period, the vehicle’s food supply is normal. Passengers who need to have a meal can make reservations through the handheld high-speed rail line. There are three ways to choose from: station takeaway, dining car self-operated, and station dining. .
Reporter Yao Xiaolan