The Spring Festival Transport today starts the adjustment of the way to change train tickets.
If you miss the train, you can "change your tickets" for other trains before 24 o'clock on the day of driving; tickets will go on sale tomorrow on the first day of the first month
Yesterday, at Beijing West Railway Station, the staff inspected the taxi and helped the driver install the isolation film.
Beijing News reporter Wang Guibin photo
Yesterday, at Beijing West Railway Station, nucleic acid testers conducted environmental sampling on subway ticket vending machines.
Beijing News reporter Wang Guibin photo
The 2021 Spring Festival travel season officially kicked off today and will end on March 8, a total of 40 days.
According to the forecast of the Beijing transportation department, the total passenger flow during the Spring Festival this year will decline, but there will be a peak of departure from Beijing three to five days before the holiday.
Starting today, according to the latest railway rebooking regulations, if you miss the train, and there are still remaining tickets on other trains before 24:00 on the day of driving, passengers can apply for the same-day ticket rebooking through the 12306 platform or the rebooking window of any station ticket office business.
The Beijing News reported that the 2021 Spring Festival Transport was officially launched today.
The reporter learned that due to the epidemic, the passenger traffic in and out of Beijing this year is expected to drop by nearly 40% compared with last year and nearly 70% from the previous year.
Some of the tickets sold are out of service
The 2021 Spring Festival travel season officially starts today and ends on March 8, a total of 40 days.
Last night, the reporter used 12306APP to inquire about train tickets from Beijing to popular areas such as Chongqing, Xi'an, Changsha, Harbin, Zhengzhou, etc., a few days before the Spring Festival holiday and on New Year's Eve. There are a large number of remaining tickets.
The reporter learned from relevant persons in the railway department that the current passenger flow is much lower than expected, combined with epidemic prevention factors and transportation costs, the railway department has taken measures to suspend some of the tickets sold, reminding passengers to pay attention to the 12306 platform The train is out of service to remind, change the train number in time.
Judging from the situation in Beijing, according to the data released by the Beijing Municipal Commission of Transportation, the number of passenger traffic in and out of Beijing during the Spring Festival transport period of 2021 is expected to be significantly reduced due to multiple factors such as the prevention and control of the epidemic and the promotion of citizens to spend the New Year in Beijing and unnecessary trips. To 10 million passengers, a decrease of 38% from 2020 and a decrease of 67% from 2019.
According to the forecast of the transportation department, although the total number of passengers has declined, there will be a peak out of Beijing three to five days before the holiday.
178 passenger stations set up 345 views of fever passengers
The reporter learned from China Railway Beijing Bureau Group Co., Ltd. that in 2021, the passenger transportation of Beijing Bureau Group during the Spring Festival is expected to be mainly short- and medium-distance passenger flow, and the passenger flow is generally stable.
In accordance with the unified deployment of the National Railway Group and the requirements of the epidemic prevention control policies of local governments in the Beijing Bureau Group Corporation, the Beijing Bureau Group Corporation is establishing and improving joint prevention and control of epidemic prevention and control, blocking the spread of epidemic stations and vehicles, and strengthening the transfer of key personnel to strengthen civil and physical defense. On the basis of strict implementation of technical defense and other related measures and mechanisms, a total of 297 inbound channels and 322 outbound channels in the 178 passenger stations within the pipeline are equipped with 242 sets of temperature measurement door devices, 395 sets of infrared temperature measurement devices, and hand-held temperature measurement. There are 2,283 instruments, 533 emergency treatment boxes and special temperature measuring kits, 1515 temperature measuring personnel, and 345 views of fever passengers.
On this basis, continue to strengthen prevention and control measures such as temperature measurement of passengers entering and leaving the station, disinfection and ventilation of station vehicles, personal protection of employees, handover of fever passengers, real-name verification and ticket inspection, and "one-meter line" management.
Efforts to ensure that the security check in line does not exceed 5 minutes
The reporter learned that during the epidemic, the Beijing Railway comprehensively strengthened its “contactless” station ride.
At present, all stations under the management of Beijing Bureau Group Corporation have fully implemented e-tickets. Passengers do not need to pick up tickets in advance. With ID cards, residence permits for Hong Kong, Macao and Taiwan residents, and permanent residence ID cards for foreigners, they can swipe their faces to verify the ride at one time, enabling passengers to purchase tickets , “Contactless” information services throughout the entire process of entering, waiting, leaving, and transferring, comprehensively enhance the convenient and efficient travel experience of passengers.
In order to reduce the gathering and waiting time outside the station, each station under the jurisdiction of the Beijing Railway Administration will be equipped with security personnel, dynamically adjust and open security inspection equipment and channels, improve the efficiency of security inspection, and strive to ensure that the time for passengers to queue for security inspection does not exceed 5 minutes.
By reducing unnecessary barriers, further optimize the entry and exit routes of each station in the pipeline; set up “urgent” passages at stations above the city level with dense passenger flow, and provide priority fast entry services for passengers who drive within 15 minutes.
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Environmental sampling results of five railway stations in Beijing are all negative
Yesterday, the reporter learned from the Beijing Municipal Management Committee of Key Stations that in order to ensure the normalization of epidemic prevention and control during the Spring Festival transport service, each station strictly implements measures such as temperature measurement, ventilation, disinfection, "one-meter line" interval, and environmental sampling. .
Up to now, the environmental sampling of five stations including Beijing West Railway Station has all been negative.
Yesterday morning, the reporter saw on the second floor of Beijing West Railway Station that the staff of the professional nucleic acid testing organization were sampling the environment of the West Railway Station outbound system and other places.
The inspectors first conduct inspections in front of a self-service ticket vending machine on the second floor of the subway, take out the cotton swabs, smear the screens and ticket exits frequently touched by passengers, and then put the cotton swabs in special test tubes for storage.
Afterwards, the inspectors carried out smear samples on public toilets, elevator handrails, and subway card readers.
According to Pan Feng, deputy director of the Municipal Environment Department of the Beijing Municipal Management Committee of Key Stations, the structure of personnel in the railway station area is complex and mobile. The management committees of key stations strictly implement temperature measurement, ventilation, disinfection, and "one meter line". Measures such as interval, closed-loop connection, and environmental sampling.
At the same time, environmental sampling is continued, and professional nucleic acid testing agencies are entrusted to regularly conduct environmental sampling at key points frequently contacted by passengers at each station. There are 30 sampling points at each station to ensure a safe travel environment for passengers.
According to Pan Feng, since October last year, testing agencies have regularly conducted environmental sampling on five stations in the Beijing Railway Station area, Beijing West Railway Station area, Beijing South Railway Station area, Beijing North Railway Station area, and Qinghe Station area, and the test results are all negative.
With the opening of Chaoyang Station in Beijing, it will also be included in the scope of environmental sampling.
In addition, 1,318 inspections of "three types of places" continued, and 47 rectification problems were found; 223 law enforcement inspections for epidemic prevention and control in the rental industry were carried out, 3325 taxis were inspected, and 1,170 cases of various taxi epidemic prevention problems were investigated.
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If you miss the train from today, you can change to other trains on the day
In order to meet the actual demand for passenger ticket changes, the railway department further optimized ticket change services.
Starting today, if you miss the train, and if there are still remaining tickets on other trains before 24:00 on the day of driving, passengers can apply for the same-day ticket change through the 12306 website (including mobile apps and applets) or the change window of any station ticket office Sign business.
The specific change rules are that a ticket can only be changed once; for more than 48 hours (excluding) before driving, other trains within the pre-sale period can be changed; within 48 hours before driving, other trains before driving can be changed For trains, you can also change your ticket to other trains between 24:00 on the day of the ticket and the day after the ticket date, and the day after the ticket date and later will not be processed; after you start, you can change your ticket to the 24th day of the ticket date. For other trains between :00, no change will be made on the day after the ticket date and later.
What needs to be reminded is that changing the booking can only change the boarding date, number of trains, and seat (shop) seats, and does not change the departure and arrival stations (except for stations in the same city).
If passengers use cash to purchase tickets, or have already exchanged for paper tickets (reimbursement voucher), they still need to go to the railway ticket window to apply.
If the paper ticket (reimbursement voucher) is lost, no change can be made.
The above change rules are only for domestic tickets, not for cross-border tickets.
Discount tickets such as student tickets, child tickets, and disabled military tickets can all be changed online.
In addition, the railway department reminded that the current pre-sale period of train tickets has been adjusted from 30 days to 15 days, and the sale of tickets on February 12, 2021 (the first day of the first month) will begin on January 29.
In order to serve passengers, the railway department has introduced a number of service measures.
For example, while unifying the 12306 online and offline ticket pre-sale period and the rules for refund and change, the online refund and change service processing time will be extended, and the offline ticket service function will be further enriched and improved.
Passengers who purchase tickets in cash and have received reimbursement vouchers can first go through the refund procedures on the 12306 website and collect the refund money at any railway station across the country within 180 days.
The station self-service ticketing equipment has added a refund function, providing 24-hour service.
Beijing News reporter Pei Jianfei Luo Xiaojing