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The users of the federal corona warning app may not currently receive the current result of the risk assessment.
On Wednesday, several users reported on Twitter that the app was not updating the risk status.
However, the error did not appear on Apple's iPhone.
A spokesman for the largest European software group SAP confirmed the problems on request: At the moment, the Corona warning app on Android smartphones is "in some cases" not able to carry out a key comparison.
“This is currently due to the Exposure Notification Framework under the Google smartphone operating system.” This is the technical interface that Google makes available on Android phones via its Play Services.
"We have informed Google about the problem and are working flat out to solve the problem." SAP developed the app together with Deutsche Telekom.
Discussion about data protection
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According to the Federal Ministry of Health, the Corona warning app has so far recorded over 25 million downloads and is actively used by an estimated 23 million people.
Most recently, the CDU politician Friedrich Merz and others campaigned for a relaxation of the data protection concept of the application in order to be able to collect better data for an effective pandemic fight.
This initiative met with sharp criticism from the Federal Data Protection Commissioner Ulrich Kelber and the non-governmental organization Chaos Computer Club (CCC).
"At no point does data protection stand in the way of the app's functionality - with more or less data protection it would work just as well or badly, but in no way better," said CCC spokesman Linus Neumann of the Düsseldorf “Rheinische Post”.