[Explanation] Many people walked into the gym for the first time, and they just wanted to see it. As a result, under the turbulent sales "offensive", they bought a fitness card on the impulse. When they walked out of the gym, they regretted it.

Recently, the "Shanghai Sports Fitness Industry Member Service Contract Model Text (2021 Edition)" (hereinafter referred to as "Member Service Contract") was officially released.

Among them, the much-anticipated "seven-day cooling-off period for fitness membership card application" officially landed on January 1.

  It is understood that the first batch of more than 400 stores of 15 major fitness brands in Shanghai took the lead in promising to fulfill and use the "Membership Service Contract", and many netizens called "regret medicine".

  In this regard, the reporter visited the gym of one of the 15 fitness brands mentioned above for an interview on the morning of January 1.

Yan Xiangchen, the person in charge of the brand, said that the "seven-day cooling-off period for the fitness membership card application" does not mean that you can exercise for free for 7 days. The premise of the refund must be "use the membership service without opening the card." Impulsive consumption behavior.

  [Concurrent] Yan Xiangchen, person in charge of a fitness brand

  Before the "seven-day cooling-off period" policy, after our members signed the contract, if a refund is required, the corresponding handling fee will be directly deducted.

Now that we have the "seven days cooling-off period" policy, we are members of newly purchased cards. Within 7 days after purchasing the card, as long as he (she) does not open the card, then he (she) can unilaterally propose Full refund without reason.

As a gym, those who really want to apply for a card and exercise are those who really want to come to exercise, not because of impulse consumption.

  [Explanation] Yan Xiangchen told reporters that in the post-epidemic era, people are more concerned about health, and the number of members who come to consult and purchase cards has also increased to a certain extent.

Lu Jingjun, a citizen who is applying for a fitness card on the spot, said that the "seven-day cooling-off period for the fitness membership card application" gives consumers more choices.

  [Concurrent] Lu Jingjun, a citizen of Shanghai

  I usually like to exercise, and I feel that I have experienced the epidemic. Nowadays, exercise is also a way to maintain my physical fitness, so I want to apply for a card to try.

I also learned from the service staff here that there is a "seven-day cooling-off period". The "seven-day cooling-off period" also gives us more options.

  [Explanation] The implementation of this policy also made Huang Shaoting, an old member who is on-site fitness, bluntly speaks very "humane".

  [Concurrent] Huang Shaoting, a citizen of Shanghai

  In the past, when we applied for the card, there was no such "seven-day cooling-off period". At that time, we might regret applying for the card, but then we gritted our teeth and persevered. If we don't want to return the card, it will waste the money for handling fees.

If there is a new policy, there will be a seven-day cooling-off period, which is still a good policy for new members.

(However) I have been training through this year, and clenched my teeth to persevere, which is good for my body.

  [Explanation] Yan Xiangchen suggested that for consumers who want to try fitness, they can first purchase short-term fitness cards such as weekly and monthly fitness cards through third-party platforms to feel whether they can persist, and then consider the possibility of becoming a long-term card user.

  [Explanation] Tao Ailian, second-level inspector of the Shanghai Municipal Market Supervision Administration and deputy director and secretary-general of the Shanghai Municipal Consumer Insurance Commission, said that the "seven-day cooling-off period for fitness membership cards" is to fully consider balancing the profitability of operators and the interests of consumers It is proposed on the basis of points, which is conducive to healthy competition and sustainable development of the fitness industry.

  Reporter Xu Yin Kang Yuzhan reports from Shanghai

Editor in charge: [Liu Xian]