[Explanation] Recently, the reporter learned from the Zhejiang Provincial Public Security Bureau that starting from March 2020, Zhejiang Province’s service for motor vehicle testing stations revolves around management mechanisms, streamlining administration and decentralization, testing procedures, infrastructure, technological support, and convenient services. 23 reform measures were implemented in 6 areas.
[Explanation] A highlight of this pilot reform is the launch of a "turnkey" service model.
That is, the owner of the car can wait for the completion of the vehicle inspection after handing in the car key, and the time is shortened to about 30 minutes.
The reporter decided to drive his own car to experience it.
[Concurrent] Reporter Zhou Sunyu
Hello everyone, now we are at a vehicle inspection station in Xiaoshan, Hangzhou. Next, we will experience a "turnkey" service. This is the police officer Wang of the Zhejiang Provincial Public Security Department Vehicle Management Office. He will give us during the inspection process. explain.
[Concurrent] Reporter Zhou Sunyu
It is now 11:22, and then we will officially start the "turnkey" vehicle inspection service.
[Experience process]
[Concurrent] Reporter Zhou Sunyu
The waiting hall is also equipped with massage chairs. If you feel tired during this process, you can massage and rest like me.
There is also a monitoring screen in the lobby, where the monitoring process of the vehicle will be presented transparently and openly.
You can see in the upper left corner that my car is undergoing the second inspection link. The current time is 11:28. Let's see how long it will take for the entire process to end.
[Detection completed]
[Concurrent] Reporter Zhou Sunyu
It is 11:48, and it took a total of 26 minutes from 11:22 to now to complete the inspection of the car, and the car is in normal condition, then police officer, how about our time (fast or slow)?
[Concurrent] Wang Jingbo, Vehicle Management Office of Zhejiang Provincial Public Security Department
Then the whole inspection process is relatively smooth today. One is that the vehicle condition is better today, and the whole process is relatively smooth.
Another is that the entire inspection station is not so busy, so the inspection is relatively fast. Older vehicles may encounter some problems during the inspection process, but the overall time is about 30-40 minutes.
[Explanation] It is reported that currently 34 vehicle inspection stations in all cities in Zhejiang province have launched a "turnkey" service model, and also launched a mobile phone APP online appointment function to further improve inspection efficiency.
It is expected that by the end of June 2021, all testing stations in Zhejiang will be reformed.
Shen Yishan, Zhou Sun Yu reports from Hangzhou, Zhejiang
Editor in charge: [Wang Kai]