To withdraw the deposit left by the dead father
The man took 7 months to prove that "my dad is my dad" failed
The State Council Inspection Team went to Guangdong for on-site inspections: the issue of "circular proof" is not accidental
In October of this year, according to a CCTV report, Mr. Chen from Huizhou, Guangdong reflected on the State Council’s "Internet + Supervision" platform that he had encountered an annoyance: In order to inherit a deposit from his deceased father, a notarization was required, but Chen The husband ran back and forth between the bank, notary office, police station, and neighborhood committee seven or eight times, which lasted more than seven months, but still failed to get his father's deposit.
At 9:26 pm on November 3, the Chinese government website announced the "Notary on the Supervision of the Notary Office in Huiyang District, Huizhou City, Guangdong Province on the Issue of Recycling Certification Required by the Masses". After clues to the problem, the eleventh inspection team of the seventh major inspection of the State Council went to Huiyang District, Huizhou City, Guangdong Province to conduct on-site inspections.
The inspection found that the complaints of the masses were true. The notarization agencies in Huiyang District, Huizhou City had problems such as inaction, inaction, lack of awareness of serving the people, and disregard of the interests of the masses, which caused the masses to be unable to apply for inheritance notarization for more than seven months.
Helpless
To issue certificates for inheriting his father’s savings, he called "recurring certificates" endless
Mr. Chen's father in Huiyang District, Huizhou City, passed away on February 28 this year. Before his death, he left a deposit of more than 70,000 yuan in the local bank.
On March 2, when Mr. Chen took the deposit slip (knowing his father's deposit certificate password) to the bank to withdraw money, the withdrawal was unsuccessful because he could not pass the bank's face recognition system.
The bank staff told Mr. Chen that this situation belongs to the inheritance of deposits, and he should apply for a certificate of inheritance right from the notary office of his place of residence, habitual residence, or the location of the banking institution, and the bank shall pay with this.
At this point, Mr. Chen embarked on a long cycle of handling inheritance notarization and proving that "my father is my father".
Mr. Chen said that when he went to the notary office of Huiyang District for notarization for the first time, although he provided the household register to the notary office, and Mr. Chen and his father were on the same household register and could prove the relationship between the two persons, the staff of the notary office However, Mr. Chen is still required to provide proof of relatives at the police station where his household registration is located.
Therefore, Mr. Chen went to the police station where he was registered to apply for a kinship certificate, but the police station told Mr. Chen that the kinship certificate was one of the "18 certificates no longer issued by police stations and public security agencies" determined by the Ministry of Public Security and would not be processed.
After Mr. Chen came to the notary office for the second time and explained that the police station did not provide the proof of relationship, the notary office said that the police station could also copy the household register.
Mr. Chen came to the police station again, but the police station did not process the photocopy of the household register on the grounds of personal privacy.
Mr. Chen said that he went to the notary office for the third time, and the notary office said that it would be okay to provide a certificate of relatives issued by the neighborhood committee.
Mr. Chen went to the neighborhood committee to issue a kinship certificate, and the neighborhood committee said that according to the regulations of the Ministry of Civil Affairs, Mr. Chen would not issue a kinship certificate.
Mr. Chen came to the notary office for the fourth time to explain the situation, but the notary office said that the notarization could not be processed without certification, and the matter fell into a deadlock.
For more than half a year, Mr. Chen rushed between banks, notary offices, police stations and neighborhood committees many times for this matter, but the problem could not be resolved for a long time. Mr. Chen still failed to obtain the notarization, which made the bank deposits unable to withdraw.
Finally, Mr. Chen, who was rather helpless, reflected this situation on the “Internet + Supervision” platform of the State Council.
Supervise
All the reasons are "sufficient". The troubles of the masses just cannot be solved
After receiving the problems reported by Mr. Chen, the eleventh inspection team of the seventh major inspection of the State Council went to Huizhou, Guangdong for on-site inspection.
So, what was the situation during the inspection?
During the inspection, the inspection team and Mr. Chen conducted on-site inspections at local banks, police stations, neighborhood committees, and notary offices.
The bank showed a system document, stating that in order to withdraw the deposit, it must be notarized and inherited.
The local police station believes that Mr. Chen and his father are on the same household registration book, which can prove his relationship with his father. The household registration is a statutory certificate issued by the public security organ, and the public security department shall bear the responsibility arising therefrom.
At the same time, the notary office can issue an official letter and send someone to the police station to check the household register.
The Huiyang District Notary Office believes that the household registration of the parties concerned cannot reflect all relatives. The public security department is the competent department of household registration. The information is the most reliable and authoritative, and relevant certificates should be issued. In addition, notarization materials need to be archived, and only checking the household register is not enough. Notarized filing requirements.
The neighborhood committee, based on the "Guiding Opinions on Improving and Regulating the Issuance of Certificates by Basic-level Mass Autonomous Organizations" by the Ministry of Civil Affairs and other six departments, proposed that the kinship certificates belonged to the "List of Items Not to be Issued by Basic-level Mass Autonomous Organizations (First Batch)" So it cannot be issued.
Rectify
Local optimization of relevant work processes to conduct investigation and remediation by analogy
Regarding the problems found in the supervision, the Huiyang District Government immediately convened relevant units to rectify, help the parties complete the relevant procedures, optimize the current notarization process, and establish a joint handling mechanism for notarization and public security departments to effectively reduce the burden on the masses.
The Huizhou Municipal Government has conducted inferences on similar issues throughout the city, and eliminated the need for the masses to provide circular certificates and "wonderful certificates".
In 2018, the General Office of the State Council issued the "Notice on Doing a Good Job in Cleaning Up Certification Items", requiring that certification items not stipulated by laws and regulations be cancelled, and the behavior of randomly transferring the inspection obligations of administrative agencies to the public and enterprises should be corrected and handled in a timely manner.
The "cumbersome proof", "circular proof", and even "wonderful proof" not only annoy the masses, but also annoy the enterprises. We must be determined to clean up all kinds of proofs so that the masses and enterprises no longer run errands for unnecessary things.
The inspection team believes that the problem of "circular proof" encountered by Mr. Chen is not accidental, and has a certain generality. The root cause is that the relevant departments of the grass-roots government do not have a strong sense of serving the people and do not have a deep understanding of the spirit of the "delegation, control, and service" reform. Throughout, the interests of the people are not put first in actual work.
When relevant departments encounter new situations and new problems, the first thing they think of is to evade their own responsibilities and arguing with each other, causing the masses to fall into the cycle of "my dad is my dad", and they have nowhere to do things.
Various government departments should further strengthen cooperation, break the "information islands" between departments, and fundamentally eradicate the breeding ground of "wonderful proofs", circular proofs, and repeated proofs.
Comprehensive CCTV, China Government Network, etc.
■Xinhua Weibo
There must be zero tolerance for "circular proofs"
In order to get the deposit left by his deceased father, a citizen in Huizhou, Guangdong rushed to various units for more than 7 months. He frequently encountered "kick the ball" and fell into the endless dilemma of "circular proof".
All the reasons are "sufficient." The masses just can't do things. Such bad phenomena are not uncommon, and the people have long hated them.
Prevarication, refracting the unhealthy trends of inaction and chaos, shows the lack of awareness of serving the people.
Information barriers need to be broken, and the spirit of responsibility needs to be established.
Do your best to serve the masses and fulfill your due responsibilities, will there still be "circular proofs"?
According to Xinhua News Agency