ladies and gentlemen It will change from today Japan Airlines October 1st 5:14
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The familiar "ladies and gentlemen" call that Japan Airlines has used when making announcements in English on board will change from the 1st.
I decided to use a new expression that does not assume gender.
English announcement expressions that do not assume the new gender are "Attention, all passengers" and "Good morning, everyone".
So far, I have always
used the title "ladies and gentlemen"
on board at the beginning of English announcements
.
"Why are English announcements premised on men and women?"
The reason for the change was that at an event held in Tokyo two years ago, employees who participated asked "Why are men and women announcing English?" And realized that some people felt uncomfortable with the expression. did.
The company is working to create an environment in which diverse human resources can play an active role, and it took a year and a half to change the expression based on the opinions of this employee.
Before the change, flight attendants and other personnel gathered to hold a meeting to discuss
▽ how to disseminate information about changes in announcements overseas and
▽ the service that passengers would like to ride again.
Mr. Yoshimasa Higashihara of Japan Airlines Human Resources Strategy Department said, "There was a debate about whether our service is really standard on the premise that it is male and female, and it is not necessary for public announcements. I decided to do it. "
Introduced pants for the first time in female uniforms of flight attendants
In April, Japan Airlines redesigned uniforms for flight attendants, pilots, mechanics, etc. for the first time in seven years.
Until then, since its establishment in 1951, the design of uniforms has been changed nine times, but in each case, female flight attendants used dresses or skirts as uniforms.
The current uniforms are tailored to the Tokyo Olympics and Paralympics, and we introduced pants for the first time in order to be close to each passenger and realize diverse work styles.
In addition, considering the diversity of gender, we have eliminated the gender notation on cards issued to mileage members.
For services that can be used by families to accumulate miles, we have made it possible for same-sex partners to receive services as spouses if there is a partnership certificate issued by a public institution such as the ward office.
Japan Airlines "The basis is that each customer is different"
Takuya Oda, Executive Officer of Japan Airlines, said, "Since each customer is different, what we can do when we differentiate into each customer is revealed this time. It led to the announcement. "
He also said, "I think that there is a role to play when I hear that the people involved want more and more information from large companies."