Increased consultations on online shopping with the new Corona 1.3 times compared to the same period last year September 17, 18:17
The National Consumer Affairs Center of Japan is calling attention to the fact that the use of online shopping is expanding due to the influence of the new coronavirus, while consultations on troubles are increasing.
According to the National Consumer Affairs Center of Japan, the number of consultations regarding online shopping sent to consumer affairs centers nationwide was more than 130,000 in the six months to June, 1.3 times that of the same period last year. about it.
Specifically,
▽ a case where a woman in her 50s purchased clothes and shoes for the first time through online shopping as a countermeasure against the new coronavirus, but the product did not arrive, and
▽ a high school girl's daughter said from an advertisement on a video site, "First time. When I applied for a diet food that says "free of charge, cancellation can be done by phone", there were cases where 13,000 yen was charged for cancellation.
In addition, there
are increasing consultations that children who spend more time at home due to school closures have charged a large amount of money for online games.
Since the National Consumer Affairs Center of Japan has indicated the use of mail-order sales as a "new lifestyle" associated with the new coronavirus, there is a risk that troubles will increase in the future.
▽ Because there is no cooling-off system for mail-order sales,
We are calling for caution,
such as checking the cancellation conditions in advance,
▽ do not use it if you think it is suspicious, and
▽ parents should check it if it is used by children
.