Contact confirmation app Voices complaining about problems one after another Ministry of Health, Labor and Welfare goes to verification Corona September 18 0:10
The Ministry of Health, Labor and Welfare has decided to start verification of the new coronavirus "contact confirmation app" after a series of voices from users complaining about problems.
The contact confirmation app "COCOA" for smartphones records data between users who have been within 1 meter for 15 minutes or more, and notifies the other party that there is a possibility of close contact when one of the infections is confirmed.
According to the Ministry of Health, Labor and Welfare, 17.04 million downloads have been made by the 17th, but since last month, thousands of inquiries such as "I received a notification but it says" No contact "" have been received. It means that there is.
Until now, the Ministry of Health, Labor and Welfare had stated that "the person may have misidentified it as a defect," but decided to start verification soon to see if there was a defect.
The app will be updated next month so that we can only send a record called a "log" that does not contain personal information if the person agrees.
The Ministry of Health, Labor and Welfare wants to improve the app because there are voices from health centers in Tokyo saying, "Since last month, the number of consultations about the app has increased rapidly and the inspection function may collapse."