Health Insurance warned its policyholders on August 18 of scams related to the “Contact Covid” system. Scammers contact people and explain that they need their name and bank details in order to send them a paid coronavirus test kit.
This shipment is in no way part of the missions provided by the Health Insurance, which "does not provide and does not charge the shipment of kit or screening test for Covid-19", recalls the organization on its website . Social Security “health investigators” are, however, responsible for contacting patients who test positive for the coronavirus and people who have been in contact with them. "They are empowered to handle these inquiries and are subject to medical and professional secrecy," says the CPAM.
Covid contact: Health Insurance warns against fraudulent calls https://t.co/3AzzMueTAF pic.twitter.com/BBknSicfvk
- Health Insurance (@ameli_actu) August 24, 2020Checks are needed
The communication with the Health Insurance is done by telephone or, in the event of no answer to the call, by SMS or by e-mail in order to arrange a telephone meeting with the insured. It is possible to check that the interlocutor is actually calling from 3646 or 05 53 35 62 37 and not from a hidden number.
Social Security agents also never need insureds' banking information, whether the exchange takes place by phone, SMS or e-mail. They are also able to provide the name of the doctor as well as that of the individual with Covid-19 if he has authorized it.
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